[cisco-voip] Caller ID issue

[Ryan Huff]

You'll need to CFG the gateway as h.323 (at least for that FXO port). CLID doesn't work on FXO ports controlled by mgcpapp . You can run a "debug vpm port x/x/x" and that should show the calling name received on the FXO port, but if the port is under mgcpapp control, it won't pass the IE to CCM.


Thanks,


= Ryan =



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________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Brian Meade <bmeade90 at vt.edu>
Sent: Wednesday, February 3, 2016 12:38 PM
To: David Zhars
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Caller ID issue

What CUCM/IOS version?  Do you have "Enable Caller ID" checked on the MGCP FXO device?  You should have "caller-id enable" under the voice-port on the router.

http://www.gossamer-threads.com/lists/cisco/voip/131620

On Wed, Feb 3, 2016 at 12:28 PM, David Zhars <dzhars at gmail.com<mailto:dzhars at gmail.com>> wrote:
Sorry, just noticed in that example they reference ISDN.  Again, calls coming in on ISDN are fine, we get name and number.
It's when calls come in on the POTS lines that we just get the phone number.

On Wed, Feb 3, 2016 at 12:27 PM, David Zhars <dzhars at gmail.com<mailto:dzhars at gmail.com>> wrote:
ISDN works fine.  It's when the calls come in on the POTS line.

I did find this by googling:

interface serialx/x/x:23
isdn supp-service name calling

I am not sure about the :23 after the serial port designation...


On Wed, Feb 3, 2016 at 12:23 PM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:
Does the carrier send the caller name in the ISDN Setup message or in a separate Facility message?  Can you show "debug isdn q931" for one of these inbound calls?

On Wed, Feb 3, 2016 at 12:13 PM, David Zhars <dzhars at gmail.com<mailto:dzhars at gmail.com>> wrote:
Cisco UCM 8.0 with 2801 in MGCP mode.
Telco is sending Name and Number to us.
Phones only ever display Number.

In UCM, selected phones have both Caller Name and Caller Number ticked.

Anything else could be preventing us from getting Names?

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