[cisco-voip] UCCX 9 prompts gibberish

[abbas Wali]

indeed that is the case.
thanks alot.

any free tool to record g729. Have tried Audacity but cant bring it as low
as 8kbps.

On 16 February 2016 at 14:29, James Buchanan <james.buchanan2 at gmail.com>
wrote:

> Hello,
>
> In the System settings, are you set to use G729 for your prompts or G711?
> UCCX will not play one or the other. If you record G711 and upload to a
> system set to play G729, that'll be the result.
>
> Thanks,
>
> James
>
> On Tue, Feb 16, 2016 at 9:26 AM, abbas wali <abbaseo at gmail.com> wrote:
>
>> Hi guys,
>>
>>
>>
>> Just need a quick help here.
>>
>>
>>
>> Every prompt I record ( via UnityC or Audacity etc ) upload and can only
>> hear gibberish.
>>
>>
>>
>> But when I load an already saved file in G729 – it plays okay.
>>
>>
>>
>> I have checked an my regions for  phone dpool and application trigger are
>> in the same region set to g711.
>>
>>
>>
>> The only other thing is that I am calling from a softphone vpn’ed. ( but
>> that shouldn’t make any difference )
>>
>>
>>
>> Please help.
>>
>> Thanks in advance.
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>


-- 
*Abbas Wali*
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