[cisco-voip] UCCX 9 prompts gibberish

[James Buchanan]

LOL--we like the convoluted solutions. You had to come out with something
workable! Thanks!

On Tue, Feb 16, 2016 at 12:18 PM, Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> I'm surprised no one has mentioned just using UCCX itself to record the
> audio.
>
> See this link for the bare minimum steps required to record a prompt in
> UCCX, no matter the audio codec.
>
> https://supportforums.cisco.com/comment/7224091#comment-7224091
>
> Also, and may I just state for the record that UCCX in G729 is more hassel
> than it's worth.  Just account for G711 in your BW or use transcoders.
>
> On Tue, Feb 16, 2016 at 11:09 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> According to the admin guide, Cisco has a white paper on recording
>> prompts as G.729:
>>
>> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_5/config/guides/UCCX_BK_U9F91527_00_unified-ccx-administration-guide-release-10-5/UCCX_BK_U9F91527_00_unified-ccx-administration-guide-release_chapter_01001.html#UCCX_TK_R3A08A4D_00
>>
>> You just need to email to apps-support at cisco.com to obtain a copy.  It
>> might have some other ideas not mentioned here.
>>
>> On Tue, Feb 16, 2016 at 11:51 AM, abbas Wali <abbaseo at gmail.com> wrote:
>>
>>> have got that in window xp sound recorder. but again all this is giving
>>> back G711.
>>>
>>> I think the last resort is upload the file as MoH file and then dloading
>>> again to get G729 :((
>>> pain..
>>>
>>> On 16 February 2016 at 16:42, Andreas Sikkema <asikkema at unet.nl> wrote:
>>>
>>>> James,
>>>>
>>>> > No, just for G711. I don't have a solution for G729. Hopefully
>>>> someone else
>>>> > does.
>>>>
>>>> G.729 is patent encumbered, so no "free" (beer or otherwise) solutions
>>>> there.
>>>>
>>>> Also, CCIT U-Law is G.711 u-law is PCM u-law is PCMU. There must be
>>>> one of these in Audacity.
>>>>
>>>> --
>>>> Andreas Sikkema
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>
>>>
>>>
>>> --
>>> *Abbas Wali*
>>>
>>> _______________________________________________
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>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
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>>
>
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