[cisco-voip] CME - bACD support with SIP phones ?

[Sreekanth Narayanan (sreenara)]

?The BACD script has not been updated for Voice Hunt Groups yet. This is in the roadmap for July 2016.?


Thanks

Sreekanth


________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Brian V <bvanbens at gmail.com>
Sent: Monday, January 4, 2016 8:44 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CME - bACD support with SIP phones ?

based on what I found here, I don't think so but would appreciate a 2nd opinion.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmecover.html#pgfId-1171438

It looks like bacd only supports ephone-hunt, SIP phones don't support ephone-hunt, they only support voice-hunt.  Therefore with my Sherlock Holmes power of deduction, i have to conclude that bACD doesn't support SIP endpoints ?


These notes are for CME v.11.  Does anyone know if Cisco is planning to bring SIP support to bACD.

Since the 78xx series phones have come out we've basically stopped selling any SCCP phones for remote SRST/CME/CMEasSRST sites


Ephone-Hunt Groups and Voice Hunt-Groups Comparison - CME Version 11

·         SIP phones support voice-hunt Groups.

·         SCCP phones support ephone-hunt Groups,

·         in Cisco Unified CME 4.3 and later versions, SCCP phones also support Voice Hunt-Groups.

 Table 44-3 <http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmecover.html#58858> compares the features of Ephone-Hunt Groups and Voice Hunt-Groups.



Table 44-3 Feature Comparison of Ephone-Hunt Groups and Voice Hunt-Groups


Feature


Ephone Hunt


Voice Hunt Group


Endpoints Supported


SCCP only


SIP, SCCP, PSTN, and FXS


Parallel Hunt Groups (Call Blast)


No (for alternative, see the "Shared-Line Overlays" section<http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmecover.html#42465>)


Yes


Hunt Statistics Support


Yes


No


B-ACD Support


Yes


No


Features such as present-call and login/logout


Yes


No



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