[cisco-voip] UCCX Abandoned Calls / Raw Data

[Jose Colon II]

Is there a way to pull the abandoned calls from the system on calls that
never made it to an agent. Calls that the customer hung up on before being
answered by an agent.

Example. Customer calls, script starts and customer hangs up right away.

I want to see what customer numbers are creating those abandoned calls. Is
there a way I can pull from the database? If so what table and field should
I pull from?

Jose
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