[cisco-voip] Time of day routing on UCCX 10.6

Carlo Calabrese carlo_calabrese2006 at yahoo.com
Tue Jul 5 11:52:50 EDT 2016


XML would be good. just need a few variables.

date
StartTime
EndTime.


The times would be in the form of  = T[9:00:00 AM PST]
Then do a if statement

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On Mon, 7/4/16, norm.nicholson at kitchener.ca <norm.nicholson at kitchener.ca> wrote:

 Subject: [cisco-voip] Time of day routing on UCCX 10.6
 To: cisco-voip at puck.nether.net
 Date: Monday, July 4, 2016, 7:15 AM
 
 
 
  
  
 
 
 
 
    
    
 I have a CCX group that
 works daily from 07:00 to 21:00 . They would like change
 their opening and closing times over July and August to some
 days opening at 08:00 and some days closing at 16:00 because
 of staffing issues. Can this be built
  in an .xml file like a holiday schedule or do we need to
 program this logic into the script.
  
    
    
    
 Thanks 
    
    
    
 Norm Nicholson 
 Telecom Analyst 
 City of Kitchener 
 (519) 741-2200 x 7000 
    
    
 
 
 
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