[cisco-voip] Time of day routing on UCCX 10.6
Carlo Calabrese
carlo_calabrese2006 at yahoo.com
Tue Jul 5 11:52:50 EDT 2016
XML would be good. just need a few variables.
date
StartTime
EndTime.
The times would be in the form of = T[9:00:00 AM PST]
Then do a if statement
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On Mon, 7/4/16, norm.nicholson at kitchener.ca <norm.nicholson at kitchener.ca> wrote:
Subject: [cisco-voip] Time of day routing on UCCX 10.6
To: cisco-voip at puck.nether.net
Date: Monday, July 4, 2016, 7:15 AM
I have a CCX group that
works daily from 07:00 to 21:00 . They would like change
their opening and closing times over July and August to some
days opening at 08:00 and some days closing at 16:00 because
of staffing issues. Can this be built
in an .xml file like a holiday schedule or do we need to
program this logic into the script.
Thanks
Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000
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