[cisco-voip] R: RE: R: Upgrade IM&Presence version 9.1.2 to Version 11.0.1.10000-6

[bertacco.alessandro at alice.it]

Hi Chris,  I've analized the Intallation log, and I've found that my issue is addressed by this Bug:https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuu51326/?referring_site=bugquickviewredir
But I don't understand the solution.
You are able to understand the solution?
Thank you.
Regards.
Alessandro




----Messaggio originale----

Da: chrward at cisco.com

Data: 4-mar-2016 15.24

A: "bertacco.alessandro at alice.it"<bertacco.alessandro at alice.it>, "cisco-voip at puck.nether.net"<cisco-voip at puck.nether.net>

Ogg: RE: [cisco-voip] R: Upgrade IM&Presence version 9.1.2 to	Version	11.0.1.10000-6










-->


You’d need to look at the upgrade logs, or better yet, have TAC look at the upgrade logs. Some process is failing.
 
+Chris
TME – Spark Call and MediaSense
 
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net]
On Behalf Of bertacco.alessandro at alice.it

Sent: Friday, March 04, 2016 9:23 AM

To: bertacco.alessandro at alice.it; cisco-voip at puck.nether.net

Subject: [cisco-voip] R: Upgrade IM&Presence version 9.1.2 to Version 11.0.1.10000-6
 
Hi Guys, another step, there is an error at the end of the Migration process : "Error detected in post-install phase. Trying to restore the system to the active version. Please Wait...."

 


And CUPS reverted to to the initial version.


 


This is only happen migrating the CUPS. CUCM and CUC no issue!


 


Any idea?


 


AB

----Messaggio originale----

Da: bertacco.alessandro at alice.it

Data: 4-mar-2016 11.14

A: <cisco-voip at puck.nether.net>

Ogg: [cisco-voip] Upgrade IM&Presence version 9.1.2 to Version 11.0.1.10000-6



Hi Guys, strange Issue during Cluster Upgrade from 9.1.2 to 11.x

 


Customer Topology:


 


One Publisher in version 9.1.2


One Im&Presence Server in version 9.1.1


One Unity Connection in version 9.1.2


 


First: Upgrade of the Publisher CUCM to 11.0.1.20000-2 complete successfully


 


Upgrade of the Im&Presence Serve complete without errors But, appliance reboot int the 9.1.1 and inactive partitions was deleted. No trace of the Upgraded version 11.0.1.10000-6!!!!


 


Any Idea?


 


Thank you!


 


Regards


 


Alessandro


 

 

 








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