[cisco-voip] IM&P - services reported in unknown state after SAN cert install

[Anthony Holloway]

Thanks for replying.  Did you use a public CA or private CA?  And did you
upload all certs in the chain (sans the root) as one file, or as separate
files?

On Wed, Mar 16, 2016 at 8:06 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
wrote:

> The root CA cert wasn't uploaded.  The bundle the CA provided didn't
> contain the root for whatever reason.  Once the root was in place and after
> a tomcat restart everything started working properly.
>
> So, the whole thing was caused by not paying close enough attention to
> what got added to romcat-trust after the cert bundle upload.
> On Mar 16, 2016 4:35 PM, "Anthony Holloway" <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> What do you mean?  Was it simply not uploaded to the Tomcat Trust?  Or
>> was the cert bad?
>>
>> On Mon, Mar 14, 2016 at 3:31 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
>> wrote:
>>
>>> It was the root ca cert causing this.
>>>
>>> Thanks everyone for the input
>>>
>>> On Mon, Mar 14, 2016 at 1:44 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
>>>
>>>> Correct; tomcat-trust is the trust store where the trusted CA chain
>>>> goes and then the server certificate goes in the tomcat category.
>>>>
>>>> Afterwards; you should only need a restart of tomcat services. However,
>>>> if the nodes are having issues trusting one another within the cluster
>>>> (assuming that your issue is a cert trust issue); left that way long enough
>>>> will likely start to cause replication issues within the cluster.
>>>>
>>>> After you resolve the issue, I would verify db replication is healthy.
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Mar 14, 2016, at 3:38 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
>>>> wrote:
>>>>
>>>> I did that as well but I'm not 100% sure if the entire Root CA chain
>>>> got installed.  I'll check that.
>>>>
>>>> What made me try inserting the multi-server SAN into the tomcat-trust
>>>> is that the IM&P entries for tomcat-trust have vanished.  Maybe I'm
>>>> mis-remembering seeing them there in the first place.
>>>>
>>>> On Mon, Mar 14, 2016 at 12:54 PM, Anthony Holloway <
>>>> avholloway+cisco-voip at gmail.com> wrote:
>>>>
>>>>> Just to clarify, your Multi-Server SAN cert should be installed to
>>>>> Tomcat and not Tomcat Trust.  The signing CA cert should go in Tomcat
>>>>> Trust.  Is that what you meant to say you did?
>>>>>
>>>>> On Mon, Mar 14, 2016 at 1:47 PM, Erick Wellnitz <
>>>>> ewellnitzvoip at gmail.com> wrote:
>>>>>
>>>>>> I have a strange issue with CUCM 11.0.1 and IM&P 11.0.1
>>>>>>
>>>>>> We installed the multi-server SAN cert for tomcat and now the IM&P
>>>>>> data monitor service is in an unknown state according to the system
>>>>>> troubleshooter.
>>>>>>
>>>>>> The SAN cert is installed to tomcat-trust so it shouldn't be a cert
>>>>>> issue.  Done service restarts, reboots and nothing seems to resolve this.
>>>>>>
>>>>>> Anyone seen something like this before?
>>>>>>
>>>>>> Thanks in advance!
>>>>>>
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>>
>>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20160317/99f66326/attachment.html>