[cisco-voip] Jabber for Win / Alerting name

Ed Leatherman ealeatherman at gmail.com
Fri May 27 08:45:04 EDT 2016


Hi everyone,

I had a report from a user this morning that they called someone using
jabber for win and the wrong name came up as the alerting name. The DN has
the correct alerting name for the person, so I am guessing jabber is doing
a lookup somewhere.

I found the following doc about calling party name:
http://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/116433-probsol-jabber-00.html

Anyone know if Jabber does the same shenanigans for alerting name? LDAP
seems to be correct so if this applies I'm guessing it's something wrong
from outlook stuck in jabber's name cache. It's a VP level so I don't have
immediate access to just go wipe it out and try it.

I can't reproduce the issue calling the same number myself, so it appears
to be local to him.

Thanks!

-- 
Ed Leatherman
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