[cisco-voip] CXN 9.1.2.14900-661 Garbled Messages

[Ryan Huff]

I would also bounce the conversation manager services if you haven't already; CUC primary requires strata 3 or better and HA syncs to primary for strata 4 or better

Sent from my iPhone

On Nov 2, 2016, at 3:09 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:

The ntp server was a 6509 with "ntp master 10" setup.  However the delay/offset/jitter are both high to that 6509.  I changed it to ntp master 2 and will monitor RTMT for syslog alerts.

From: Ryan Huff [mailto:ryanhuff at outlook.com]
Sent: Wednesday, November 2, 2016 14:52
To: Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>>
Cc: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CXN 9.1.2.14900-661 Garbled Messages


Jason,

Fix NTP then restart conversation manager primary first, the HA.

Find a IOS router for now, if you can, and host a local ntp master at Strata 2 for the primary.

Sent from my iPhone

On Nov 2, 2016, at 2:45 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:

Customer is complaining they have to reboot Unity Connection at least twice a week, messages are being clipped, garbled etc.

G711 recording format, SIP integrated with CUCM 9.1.2.14900-14

Any known bugs?

I did notice via RTMT syslog alert that NTP is Stratum 10 and am working to have them open a firewall port for NTP for public stratum2 ntp server, or buy a GPS NTP box etc.

-jason






This email and all contents are subject to the following disclaimer:
"http://www.dimensiondata.com/emaildisclaimer"<http://www.dimensiondata.com/Global/Policies/Pages/Email-Disclaimer.aspx>
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip


itevomcid
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20161102/c60ba5cd/attachment.html>