[cisco-voip] cisco-voip Digest, Vol 157, Issue 2

Nilson Costa nilsonlino at gmail.com
Thu Nov 3 08:43:32 EDT 2016


Hello all,

I have a CTS 500 on my company which we want to enable pstn calls on it but
whenever we try to make a call using this equipament it invoke transcoding
no matter what region I use on CUCM.
But when I pull the handset from the phone the call goes normally without
invoke the transcoding.
Can you help find what am I missing ?

We have CUCM 11, 1 local voice gateway 2811, connected to the PSTN through
a E1 R2 digital trunk. And the CTS500-37 have the active load
CTS_1.10.13(5)_P1 and a 7975 as dial- phone

Very best regards


-- 
Nilson Lino da Costa Junior
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