[cisco-voip] Jitter on Calls

Brian Meade bmeade90 at vt.edu
Fri Oct 7 11:26:55 EDT 2016


You'll probably want packet captures to prove the issue with the carrier.

If you're just looking to get live stats, you'll need to scrape the phone
webpages which displays real-time call stats.  CMR isn't written until
after the call is completed.

If you don't care about getting the info after the call is completed, you
can offload CDR/CMR by configuring a billing server (FTP server) then load
the data into a database and do whatever you want with it.

There's also a SOAP API for pulling CDR/CMR info-
https://developer.cisco.com/site/sxml/documents/api-reference/cdr-on-demand/

On Fri, Oct 7, 2016 at 12:36 AM, Bryant Onojeta <bonojeta at nwnit.com> wrote:

> *All,*
>
> I have an issue with Jitter on intermitted called where the jitter is form
> the ORIGINATING CALL, My Carriers says they don’t see any issue on the
> trunks that carry my circuit.
>
> I am looking for a Tool, “Other than RTMT”(info-sec java issues) that can
> give me as close to real time status on these calls.
>
>
>
> Any suggestions???
>
>
>
>
> *Subject:* Jitter on Calls
>
>
>
> CMR records for Agent for this morning.  Notice very high jitter on
> originating side.
>
>
>
> Date/Time Origination      Calling Party Number Original Called Party
> Number      Final Called Party Number Call Duration (hh:mm:ss)
> Originating Audio Codec    Terminating Audio Codec    Packet Loss Percent %
> (Orig/Term)      Jitter (Orig/Term msec)    Latency (Orig/Term msec)   MOS
> Score Avg (Orig/Term)
>
> Oct 05, 2016
>
> 8:25:42 AM    6036   3099   3102   00:00:38      G.711 mu-Law 64K
> G.711 mu-Law 64K     0 0    2 0       0 20   4.4824 N/A
>
> Oct 05, 2016
>
> 8:46:13 AM    9035250809    6036   6036   00:01:25      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       362 1  0 0    N/A 4.4946
>
> Oct 05, 2016
>
> 8:48:30 AM    6036   19035250809   19035250809   00:16:55      G.711
> mu-Law 64K     G.711 mu-Law 64K       0 0    2 7    0 0    4.4965 N/A
>
> Oct 05, 2016
>
> 9:32:00 AM    4023430915    6036   6036   00:00:57      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       711 1  0 0    N/A 4.4904
>
> Oct 05, 2016
>
> 9:55:41 AM    6104912480    6036   6036   00:02:23      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       959 2  0 0    N/A 4.4948
>
> Oct 05, 2016
>
> 10:18:33 AM   8609567769    6036   6036   00:01:57      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       234 2  0 0    N/A 4.4963
>
> Oct 05, 2016
>
> 10:24:50 AM   6126713131    6036   6036   00:00:19      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       218 1  0 0    N/A 4.4943
>
> Oct 05, 2016
>
> 10:27:47 AM   8472770836    6036   6036   00:15:54      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       7 1    0 0    N/A 4.4919
>
> Oct 05, 2016
>
> 10:27:47 AM   8472770836    6036   6036   00:15:54      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       7 1    0 0    N/A 4.4982
>
> Oct 05, 2016
>
> 10:59:32 AM   9783812500    6036   6036   00:04:43      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       7 2    0 0    N/A 4.4982
>
> Oct 05, 2016
>
> 11:17:22 AM   2103449563    6036   6036   00:00:36      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       154 1  0 0    N/A 4.4936
>
> Oct 05, 2016
>
> 11:22:33 AM   8146622436    6036   6036   00:04:21      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       850 1  0 0    N/A 4.4924
>
> Oct 05, 2016
>
> 11:28:53 AM   6165347791    6036   6036   00:01:21      G.711 mu-Law
> 64K     G.711 mu-Law 64K     0 0       7 1    0 0    N/A 4.4990
>
>
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