[cisco-voip] Cisco 8821 registration problems

[Balk, David]

I rebooted all even though the install message stated it was not needed.  We did it as preventive since we had not done it in over a year.

David Balk
IS Team Lead - Voice
NMH Telecom
Northwestern Memorial Health Care

541 N. Fairbanks Court, Suite 2401
Chicago, Illinois 60611
312.926.2642 office

dbalk at NMH.org<mailto:dbalk at NMH.org>
northwesternmedicine.org<http://www.northwesternmedicine.org/>

[NM-Logo-stacked-2090.png]

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Taylor, Matthew
Sent: Monday, October 31, 2016 11:29 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco 8821 registration problems

David,

                After installing the dev pack and firmware did you have to reload your entire cluster or just the tftp service?  TAC is claiming I have to reload my cluster to get the phone to register.


Thank you,

Matthew Taylor
Network Architect II, IT - ISS
Sam Houston State University
matthew.taylor at shsu.edu<mailto:matthew.taylor at shsu.edu>
(936) 294-3955


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Balk, David
Sent: Monday, October 31, 2016 8:42 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Cisco 8821 registration problems

I was able to configure 4 out of the 6 that I got last week.  The two that I cannot get to work are having issues with the wireless connection.  They are not getting a default route.  The other 4 connected without an issue.

One thing to note, when I loaded the dev pack for 9.1.2, it did not include the firmware and I had to load it separately.


David Balk
IS Team Lead - Voice
NMH Telecom
Northwestern Memorial Health Care

541 N. Fairbanks Court, Suite 2401
Chicago, Illinois 60611
312.926.2642 office

dbalk at NMH.org<mailto:dbalk at NMH.org>
northwesternmedicine.org<http://www.northwesternmedicine.org/>

[NM-Logo-stacked-2090.png]

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of NateCCIE
Sent: Friday, October 28, 2016 5:39 PM
To: 'Taylor, Matthew' <matthew.taylor at shsu.edu<mailto:matthew.taylor at shsu.edu>>; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Cisco 8821 registration problems

I do, just tried it on Wednesday, but I have not figured out why it's not working.  I am running 11.5SU1+ES

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Taylor, Matthew
Sent: Friday, October 28, 2016 4:34 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Cisco 8821 registration problems

Anyone had problems with a 8821 not registering to CUCM?

I'm running 9.1.2 and have installed device pack 9.1(2.15130) and the newest firmware for the 8821s.  My phone is joined to the same wireless network as my current 7925s and can pull it's config file from the TFTP server but never registers.

Thank you,

Matthew Taylor
Network Architect II, IT - ISS
Sam Houston State University
matthew.taylor at shsu.edu<mailto:matthew.taylor at shsu.edu>
(936) 294-3955

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