[cisco-voip] 88xx Actionable Incoming Call Alert - Half Displayed

Treu, Joseph joseph.treu at dechert.com
Mon Oct 31 13:08:03 EDT 2016


We're migrating to 8861/8865's.  The standard configuration is "Actionable Incoming Call Alert = Show for all Incoming Call" (Override Common Setting = yes).

For a majority of calls for some locations the Alert only half displays almost fully cutting off "Answer, Decline, Ignore".  For one location, this doesn't happen at all and the Alert is fully displayed.
This sounds like CSCva42814 but different calls on the same gateway sometimes Alert fully others do not.

Has anyone experienced?  Supposedly, this is resolved in 11.5(1)ES5, is anyone on that release with these endpoints and configurations?

Thanks!


Joseph Treu
2929 Arch Street
Philadelphia, Pa.  19104
215-994-2912 (Direct)
267-475-8348 (Cell)

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