[cisco-voip] 88xx Actionable Incoming Call Alert - Half Displayed

[Scott Voll]

yes, had the problem opened a case:  680839616

CM 10.5.2
SIP 10-5-1-18
phones are all 8861.

Bug ID CSCva42814 <https://bst.cloudapps.cisco.com/bugsearch/bug/CSCva42814>

11.5(1)ES5 fixed the issue.

it was only calls going through a VGW not phone to phone calls.

Scott


On Mon, Oct 31, 2016 at 10:08 AM, Treu, Joseph <joseph.treu at dechert.com>
wrote:

> We’re migrating to 8861/8865’s.  The standard configuration is “Actionable
> Incoming Call Alert = Show for all Incoming Call” (Override Common Setting
> = yes).
>
>
>
> For a majority of calls for some locations the Alert only half displays
> almost fully cutting off “Answer, Decline, Ignore”.  For one location, this
> doesn’t happen at all and the Alert is fully displayed.
>
> This sounds like CSCva42814 but different calls on the same gateway
> sometimes Alert fully others do not.
>
>
>
> Has anyone experienced?  Supposedly, this is resolved in 11.5(1)ES5, is
> anyone on that release with these endpoints and configurations?
>
>
>
> Thanks!
>
>
>
>
>
> Joseph Treu
>
> 2929 Arch Street
>
> Philadelphia, Pa.  19104
>
> 215-994-2912 (Direct)
>
> 267-475-8348 (Cell)
>
>
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