[cisco-voip] Third party agent desktops with UCCX

[Anthony Holloway]

Other than the old Sales Force Connector thing, which I've only seen once
in the field, I have never seen anyone using a custom 3rd party or in-house
Agent Desktop for UCCX.

On Tue, Sep 6, 2016 at 12:38 AM, Abhiram Kramadhati (akramadh) <
akramadh at cisco.com> wrote:

> Hi guys,
>
> We are trying to find any customer/partner who is using a custom built
> agent desktop which is written against the CTI server (not using the
> Finesse API’s). I know it’s not provided out of the box, but curious to
> know if anybody is doing this. We have a few customers on UCCE, but if
> anybody is using it on UCCX it would be useful if the information can be
> shared. This is for a scenario evaluation being done for 11.5.
>
> Thanks in advance.
>
> Regards,
> Abhiram Kramadhati
> Technical Solutions Manager, CCBU
> CCIE Collaboration # 40065
>
>
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>
>
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