[cisco-voip] UCCX CUIC Reports Stopped Working After Certain Date

Erick Bergquist erickbee at gmail.com
Mon Sep 12 17:30:11 EDT 2016


Ran into this Friday. One client reported it then a few others and knew
something weird was going on. Called it the 9/9 bug and worked with TAC and
they had workaround ready to apply.


On Monday, September 12, 2016, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Yup. Affecting our installation of historical reporting. Not just cuic.
>
> Sent from my iPhone
>
> On Sep 12, 2016, at 3:25 PM, Brian Meade <bmeade90 at vt.edu
> <javascript:_e(%7B%7D,'cvml','bmeade90 at vt.edu');>> wrote:
>
> This issue seems to be affecting everyone.
>
> Bug ID is CSCvb27878 but not publicly visible yet.
>
> There is a COP file fix available from TAC that doesn't require a reboot
> or anything.
>
> I'm sure there's a field notice coming soon.  I'm guessing the COP file
> will be on cisco.com soon as well if you don't mind waiting.
>
> More discussion- https://supportforums.cisco.com/
> discussion/13118806/cuic-uccx-dataset-status-failed-database-error
>
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