[cisco-voip] 11.5.1SU2 Can't Add Node

[Ryan Huff]

I just hit this issue tonight myself (11.5(SU1)); my case doesn't seem to fit CSCvb00248 as I am using 9 character passwords; I'm not using any special characters either. I've tried all the normal reboots, delete / re-added from the processNode table ... etc, NTP and DNS are solid. I opened a TAC case with the DB installer Service logs and Packet Captures from the pub. I'll update the thread if they turn anything up for me.


In parallel, I think I'm going to try Dana's fix and scrap the pub and start over.


-Ryan

________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Dana Tong <dana.tong at yellit.com.au>
Sent: Wednesday, August 9, 2017 8:24 PM
To: Dave Goodwin; Brian Meade
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 11.5.1SU2 Can't Add Node


Yes I have had a similar error with the pre-installed OVA on two occasions. Mine was failing on the checking comms with the first node.



DNS / A and Reverse PTR was correct

Security password correct

Time / NTP was all working

Server nodes were added to Publisher as FQDN



My only solution was to build a fresh Publisher (or was it a fresh Subscriber?!?).



Hope this helps.







From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Dave Goodwin <dave.goodwin at december.net>
Date: Thursday, 10 August 2017 at 7:32 am
To: Brian Meade <bmeade90 at vt.edu>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] 11.5.1SU2 Can't Add Node



A few months ago back on SU1, I was using a 16 character password for the platform on a brand new cluster and the subscriber installs would always fail. At first I thought it was a problem with PCD (which I was using to install the cluster) but turns out it happened even when doing the whole process by hand. The workaround was to use a 15 character password during the install. I haven't tried a fresh install of a cluster with SU2 yet to see if it's really fixed - but the affected versions field does list the SU2 build numbers.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb00248/



Here is what any sub node looked like when it failed for this reason (assuming the screen shot attaches for me properly)...







On Wed, Aug 9, 2017 at 5:09 PM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:

Found a bug related to custom banner size but not much else- https://bst.cloudapps.cisco.com/bugsearch/bug/CSCub14050



I was using the same exact version for CUCM and CUC with no issues adding nodes.



On Wed, Aug 9, 2017 at 5:07 PM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:

I just did this successfully a couple weeks ago.  Where does it break?



On Wed, Aug 9, 2017 at 5:04 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:

I’ve set, reset, typed different versions of the security password and can’t get nodes added via the factory prebuilt VMs on brand new BE7Ks

Is there a known bug or am I crazy?

Both CUC and CUCM, albeit I doubt that matters since that part of the code is shared.



Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518<tel:(443)%20541-1518>

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