[cisco-voip] PLM 11.0 issues with CUC 11.5.1 SU3?

Erick Bergquist erickbee at gmail.com
Mon Aug 28 12:14:34 EDT 2017


When you apply the proper licensing for CUC, the encryption changes to
Enabled on it's own.

admin:utils cuc encryption status
Encryption Mode: Enabled

That was disabled before the licenses were synced.




On Mon, Aug 28, 2017 at 7:58 AM, Heim, Dennis <Dennis.Heim at wwt.com> wrote:
> So if you upgrade CUC to SU3, and don't have the encryption loaded, it will disable encryption?
>
> Dennis Heim | Emerging Technology Architect (Collaboration)
> World Wide Technology, Inc. | +1 314-212-1814
>
>
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> -----Original Message-----
> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Bergquist
> Sent: Monday, August 28, 2017 2:41 AM
> To: Charles Goldsmith <wokka at justfamily.org>
> Cc: voip puck <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] PLM 11.0 issues with CUC 11.5.1 SU3?
>
> Thanks Charles.  Rehosted Unity licenses to unity server w/added encryption license and Unity is happy again.
>
> Weird it worked fine for a week before throwing a licensing error.
>
> Erick
>
> On Mon, Aug 28, 2017 at 12:11 AM, Erick Bergquist <erickbee at gmail.com> wrote:
>> FWIW,
>>
>> This is the only paragraph in the CUC 11.5 SU3 release notes.
>> Encryption is disabled on CUC at moment.
>>
>> In earlier releases, by default encryption was enabled on Cisco Unity
>> Connection. However, Unity Connection 11.5(1) SU3 and later allows you
>> to enable or disable the encryption on restricted version of Cisco
>> Unity Connection to use the security modules. In Demo Mode, the
>> encryption is disabled by default. It means you are not allowed to use
>> the security modules of Cisco Unity Connection in Demo Mode. You can
>> enable the encryption on Unity Connection only when $0 ENC SKU/license
>> file is installed on the PLM. To enable or disable the encryption, a
>> new CLI command utils cuc encryption is introduced in Unity Connection
>> 11.5(1) SU3 and later.
>>
>>
>> admin:utils cuc encryption ?
>> utils cuc encryption [enable | disable | status] admin:utils cuc
>> encryption status
>>
>> Encryption Mode: Disabled
>>
>>
>> I'm not finding much yet on CUCM 11.0 talking to a PLM 11.5 with the
>> encryption license, if I rehost the licenses to the CUC PLM instance
>> will CUCM 11.0 sync fine?
>>
>> Or switch version reboot back to 9.x and upgrade unity to 11.5.1 SU2.
>>
>>
>>
>>
>> On Sun, Aug 27, 2017 at 11:57 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>>> Ok, I was thinking about it being that.  Should have stuck to CUC 11.5.1 SU2.
>>>
>>> It was working fine for a week. Weird.
>>>
>>> So I wonder if I can rehost the licenses to Unity Connection 11.5 SU3
>>> and have CUCM 11.0 talk to PLM on unity connection 11.5.1 SU3 fine?
>>>
>>> PLM is co-located on CUCM 11.0 right now (not standalone PLM server).
>>>
>>> Thanks!
>>>
>>>
>>> On Sun, Aug 27, 2017 at 11:50 PM, Charles Goldsmith
>>> <wokka at justfamily.org> wrote:
>>>> 11.5.1su3 requires PLM 11.5.1su2, due to the change with the
>>>> encryption
>>>> license:
>>>> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/plm/11_5_1_
>>>> SU2/releasenotes/cplm_b_release-notes-cplm-1151su2/cplm_b_release-no
>>>> tes-cplm-1151su2_chapter_01.html
>>>> Look at the first Note.
>>>>
>>>> YMMV, but I ran into a bug when I upgraded a PLM to su2 recently, it
>>>> wouldn't switch version, even after a reboot, got a vague error
>>>> about locking the database.  After waiting a few hours with no
>>>> change, booted off of the recovery CD and forced the switch.  No
>>>> issues after that.  I had a good backup, so wasn't concerned about forcing it.
>>>>
>>>> On Mon, Aug 28, 2017 at 12:43 AM, Erick Bergquist
>>>> <erickbee at gmail.com>
>>>> wrote:
>>>>>
>>>>> Anyone having any issues with CUC 11.5.1 SU3 and PLM on a 11.0.1?
>>>>>
>>>>> (thinking about rehosting licenses to the 11.5.1 SU3 CUC node)
>>>>>
>>>>> It has been working fine for a week since the upgrade and today CUC
>>>>> threw a license error.
>>>>>
>>>>> PLM 11.0 shows a "Application Error" for the Unity Connection instance.
>>>>>
>>>>> I deleted the product instance from PLM, added it back and it picks
>>>>> up correct 11.5 version fine then on Sync gives "Application Error".
>>>>>
>>>>> I've reset the unity servers and call manager acting as PLM and
>>>>> same thing.
>>>>>
>>>>> I reset PLM to default demo mode, deleted the Product instances,
>>>>> and applied the licenses again.  I added Product instances back and
>>>>> it is not liking  Unity still. PLM has all 11.x licenses. PLM
>>>>> detects the unity version 11.5 correct but doesn't sync.
>>>>>
>>>>> Reason we're using CUCM 11.0 over 11.5 is due to phone depreciation
>>>>> in
>>>>> 11.5 with some model phones.
>>>>>
>>>>> Erick
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
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