[cisco-voip] UCCX adding ring before hold music

[Carlo Calabrese]

Before you accept the call, Check to see if all agents are busy, if so, add a delay of 1 or 2 seconds before you accept the call.

      From: ccie collan <cciecollab2017 at gmail.com>
 To: cisco-voip at puck.nether.net 
 Sent: Friday, December 1, 2017 8:29 AM
 Subject: [cisco-voip] UCCX adding ring before hold music
   
Hello , 

when all of the agents are busy on the calls, when calls come into UCCX customers here music on hold , can you please advise how i can rings before the call enters the hold cycle ?

Thank you .
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