[cisco-voip] Jabber IM service Issue

[Brian Meade]

Looks like possible XMPP/TCP 5222 connection issues from the logs.  It just
keeps reconnecting over and over again but the port is open on the
Expressway and through the firewall.

What model firewall are you using?  You may need to disable some XMPP
inspection/application filtering.


On Mon, Dec 18, 2017 at 2:25 PM, Ahmed Abd EL-Rahman <
Ahmed.Rahman at bmbgroup.com> wrote:

> Dear Gents,
>
>
>
> I have a question regarding Jabber setup, I have Jabber client working
> fine from internal network but externally it’s able to login and both phone
> and voice mail services are connected but IM service is not working while
> IM service works just fine from inside network.
>
>
>
> Attached is Jabber client logs for this case.
>
>
>
> So any ideas ?
>
>
>
> Best Regards
>
>
>
> Ahmed Abd EL-Rahman
>
> Senior Network Engineer
>
>
>
> _______________________________________________
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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