[cisco-voip] Upgrade knowledge

Terry Oakley Terry.Oakley at rdc.ab.ca
Mon Feb 13 14:14:30 EST 2017


Currently we are CUCM 10.5.2.11900-3 and UCCX 10.6.1.10000-39.     We would like to upgrade to CUCM 11.x but for now stay at UCCX 10.6.1 as we want to keep CAD going for a while yet before we have to move to Finesse.  Possible?
We also have IM&P in our environment along with WebEx.

Thoughts and got ya's....

Thanks

Terry

Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034

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