[cisco-voip] CCX 9.0.2 Cant upload scripts

[Rasim Duric]

If you are using CUIC you are probably hitting this bug:
CSCul18667 - CUIC doesnt purge JMX logs

Symptom:
CUIC log purge doesn't clean up logs under JMX folder

Conditions:
CUIC doesn't provide any mechanism to control the size for JMX logs and doesn't delete the logs under /opt/cisco/cuic/logs/jmx/ as part of log purge

Workaround:
Can delete by going to RTMT -> Trace & Log Central -> Remote Browse -> Nodes -> specific node -> UCCX -> Cisco Unified Intelligence Center Servicability Service -> jmx -> select all -> Delete

Or

Delete the JMX logs via CLI admin by running the below command:

file delete activelog /cuic/logs/jmx/*.log recurs noconfirm

Further Problem Description:
CUIC Log Purge mechanism has been fixed completely via CSCuv76430.

Kind regards,

Rasim Duric
University of Guelph
Network Analyst - CCS
rduric at uoguelph.ca
519-824-4120x53146

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dan Mason
Sent: Wednesday, February 15, 2017 9:15 AM
To: Ben Amick <bamick at HumanArc.com>; Nathan Reeves <nathan.a.reeves at gmail.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CCX 9.0.2 Cant upload scripts

Unreal.  RTMT tells me all the log files Im trying to delete are either not found or in use….some of these files are from 2013 etc.  Maybe a reboot is needed?

Funny this is all happening now as I plan to upgrade the entire cluster to 10.6

  Dan Mason
  Systems and Architecture
  Direct: 207.553.0165
  dmason at winxnet.com<mailto:jlenardson at winxnet.com>
  207.780.0497 | www.winxnet.com<http://www.winxnet.com/>
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[cid:image003.png at 01D0865C.799F9880]

From: Ben Amick [mailto:bamick at HumanArc.com]
Sent: Wednesday, February 15, 2017 9:06 AM
To: Dan Mason <dmason at winxnet.com<mailto:dmason at winxnet.com>>; Nathan Reeves <nathan.a.reeves at gmail.com<mailto:nathan.a.reeves at gmail.com>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] CCX 9.0.2 Cant upload scripts

One quick way would be to download and delete the old logs for every service. Other than that I’m not sure.

Ben Amick
Telecom Analyst

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dan Mason
Sent: Wednesday, February 15, 2017 6:31 AM
To: Nathan Reeves <nathan.a.reeves at gmail.com<mailto:nathan.a.reeves at gmail.com>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CCX 9.0.2 Cant upload scripts

Webpage when uploading a completed script.  I think its a disk space issue with the common partition.

Ideas on how to free up space?

On Feb 15, 2017, at 3:39 AM, Nathan Reeves <nathan.a.reeves at gmail.com<mailto:nathan.a.reeves at gmail.com>> wrote:
Was the error message when you were trying to save from within the CCX Editor or was it from the web page?

On Wed, Feb 15, 2017 at 1:11 AM, Dan Mason <dmason at winxnet.com<mailto:dmason at winxnet.com>> wrote:
Im seeing a generic error saying I cant upload scripts.  I saw a bug for 8.x but rezipping the file or rebuilding still wont work.  Server need a reboot?

  Dan Mason

<snipped>

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