[cisco-voip] Uccx finesse 10.6 layout and custom variables for teams

Bill Talley btalley at gmail.com
Fri Feb 17 01:14:20 EST 2017


Are you certain about that?   I thought there was something under the Team
Resource tab in Finesse Administration where you could override the default
desktop layout by team?  Could have sworn I've done that once or twice, but
maybe I'm mistaken... I have been before, lol.

On Thu, Feb 16, 2017 at 8:42 AM, ccie collan <cciecollab2017 at gmail.com>
wrote:

> Hello everyone ,
>
> It looks like Uccx 10.6 does not support different layout for each team .
> Does anyone have any idea how to manage all variables as not all of my
> teams have same variable information .
>
> Uccx 11 offers it but upgrading this year is not an option for us .
>
> Any input you all can provide is appreciated , thank you for the help .
>
>
>
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