[cisco-voip] CUE on SRE module

Andy Carse andy.carse at gmail.com
Sat Jan 7 02:42:02 EST 2017


Hi,
I'm trying to setup cue on an sre module for my lab, but I'm having some
issues which is a tad frustrating.

so I have
2911 running 152-4.M2 IOS

SM-SRE-900-K9


it had some app already installed on the sre so I have uninstalled that
software.


I have configured the router like this


interface SM1/0

 ip unnumbered Vlan600

 service-module fail-open

 service-module ip address 10.10.160.2 255.255.255.0

 service-module ip default-gateway 10.10.160.1

!

!

interface Vlan600

 ip address 10.10.160.1 255.255.255.0

!

!

ip route 10.10.160.2 255.255.255.255 SM1/0

!

line 67

 no activation-character

 no exec

 transport preferred none

 transport input all

 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh

 stopbits 1


These are the interface status


BR2#sh ip int br

Interface                  IP-Address      OK? Method Status
Protocol

Embedded-Service-Engine0/0 unassigned      YES NVRAM  administratively down
down

GigabitEthernet0/0         unassigned      YES NVRAM  administratively down
down

GigabitEthernet0/1         unassigned      YES NVRAM  administratively down
down

GigabitEthernet0/2         unassigned      YES NVRAM  administratively down
down

Serial0/1/0                unassigned      YES NVRAM  up
up

Serial0/1/0.1              unassigned      YES unset  up
up

FastEthernet0/2/0          unassigned      YES unset  down
down

FastEthernet0/2/1          unassigned      YES unset  down
down

FastEthernet0/2/2          unassigned      YES unset  down
down

FastEthernet0/2/3          unassigned      YES unset  down
down

SM1/0                      10.10.160.1     YES unset  up
up

SM1/1                      unassigned      YES NVRAM  administratively down
down

Loopback0                  10.10.32.3      YES NVRAM  up
up

Virtual-Access1            10.10.33.130    YES NVRAM  up
up

Virtual-Access2            unassigned      YES unset  down
down

Virtual-Access3            10.10.33.130    YES NVRAM  up
up

Virtual-Template200        10.10.33.130    YES NVRAM  down
down

Vlan1                      unassigned      YES unset  down
down

Vlan600                    10.10.160.1     YES NVRAM  down
down

Vlan700                    10.10.170.1     YES NVRAM  down
down

BR2#

This is the service module status

BR2#service-module sm 1/0 status

Service Module is Cisco SM1/0

Service Module supports session via TTY line 67

Service Module is trying to recover from error

Service Module heartbeat-reset is enabled

Service Module is in fail open

Service Module status is not available


Module resource information:

  CPU Frequency: 1865 MHz

  Memory Size: 2530 MB

  Disk 0 Size: 500107 MB

  Disk 1 Size: 500107 MB

  Disk 2 Size: 2055 MB


No install/uninstall in progress


Localstore Info - (0 apps)

=====================

  Retrieving localstore information


This is the install cli


BR2#service-module sm 1/0 install url
ftp://anonymous:anonymous@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg

Proceed with installation? [no]: y

Loading cue-vm-k9.SPA.sme.8.6.12.pkg.install.sre !

[OK - 38933/4096 bytes]





Following languages are available for installation.



  #       SKU    Language Code           Language Name

------------------------------------------------------------

  1       ARA         ar_SA          CUE Voicemail Arabic

  2       DAN         da_DK          CUE Voicemail Danish

  3       DEU         de_DE          CUE Voicemail German

  4       ENG         en_GB          CUE Voicemail UK English

  5       ENU         en_US          CUE Voicemail US English

  6       ESO         es_CO          CUE Voicemail Latin American Spanish

  7       ESP         es_ES          CUE Voicemail European Spanish

  8       ESM         es_MX          CUE Voicemail Mexican Spanish

  9       FRC         fr_CA          CUE Voicemail Canadian French

 10       FRA         fr_FR          CUE Voicemail European French

 11       HUN         hu_HU          CUE Voicemail Hungarian

 12       ITA         it_IT          CUE Voicemail Italian

 13       HBR         iw_IL          CUE Voicemail Hebrew

 14       JPN         ja_JP          CUE Voicemail Japanese

 15       KOR         ko_KR          CUE Voicemail Korean

 16       NLD         nl_NL          CUE Voicemail Dutch

 17       NOR         no_NO          CUE Voicemail Norwegian

 18       PTB         pt_BR          CUE Voicemail Brazilian Portuguese

 19       PTG         pt_PT          CUE Voicemail Portuguese

 20       RUS         ru_RU          CUE Voicemail Russian

 21       SVE         sv_SE          CUE Voicemail Swedish

 22       TUR         tr_TR          CUE Voicemail Turkish

 23       CHS         zh_CN          CUE Voicemail Simplified Chinese (PRC)

 24       ZHH         zh_HK          CUE Voicemail Hong Kong Chinese

 25       CHT         zh_TW          CUE Voicemail Traditional Chinese
(Taiwan)





You can install upto 5 language(s) on this platform.

Please select the language(s) you want to install by entering the language
number(s)

Languages can be entered as comma separated or space separated list

Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'


Enter languages:4

Following languages will be installed on the system:

CUE Voicemail UK English

Do you want to continue with the selected options?(y/n):y

BR2#serv


BR2#service-module sm 1/0 status

Service Module is Cisco SM1/0

Service Module supports session via TTY line 67

Service Module is trying to recover from error

Service Module heartbeat-reset is enabled

Service Module is in fail open

Service Module status is not available


Module resource information:

  CPU Frequency: 1864 MHz

  Memory Size: 2530 MB

  Disk 0 Size: 500107 MB

  Disk 1 Size: 500107 MB

  Disk 2 Size: 2055 MB


Install of ftp://*****:*****@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg in
progress

Install status : Waiting for RBIP registration


Localstore Info - (0 apps)

=====================

  Retrieving localstore information


BR2#



BR2#service-module sm 1/0 status

Service Module is Cisco SM1/0

Service Module supports session via TTY line 67

Service Module is trying to recover from error

Service Module heartbeat-reset is enabled

Service Module is in fail open

Service Module status is not available


Module resource information:

  CPU Frequency: 1864 MHz

  Memory Size: 2530 MB

  Disk 0 Size: 500107 MB

  Disk 1 Size: 500107 MB

  Disk 2 Size: 2055 MB


Install of ftp://*****:*****@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg in
progress

Install status : File cue-vm-k9.SPA.sme.8.6.12.key requested


Localstore Info - (0 apps)

=====================

  Retrieving localstore information


BR2#


then after about 20 mins the install aborts.


I can't session to the sre which is possibly the issue but I can't work out
if the sre is in some sort of rommon as I can't connect.


Any pointers would be gratefully received.



-- 
Rgds Andy
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