[cisco-voip] CUE on SRE module

Gary_Bates_Command_Solutions gbates at commandsolutions.com.au
Thu Jan 12 16:50:08 EST 2017


Andy

 

I had a lot of issues getting my SRE to work too. The routing is a bit confusing because of the inside and outside interface, I had a static route issue with my setup , once I Resolved that it worked fine.

 

Well spotted the vlan 600 being down.

 

Gary

 

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andy Carse
Sent: Saturday, 7 January 2017 7:52 PM
To: Cisco VoIP List <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUE on SRE module

 

Ok, didn't spot the Vlan 600 interface was down which is why I couldn't session to it.........

Note to self...Just because you plugged a working unit into the switch port to bring it up DON't assume it will bring up the interface.

 

Back in the corner with the hat...

 

 

 

On 7 January 2017 at 07:42, Andy Carse <andy.carse at gmail.com <mailto:andy.carse at gmail.com> > wrote:

Hi,

I'm trying to setup cue on an sre module for my lab, but I'm having some issues which is a tad frustrating.

 

so I have 

2911 running 152-4.M2 IOS

SM-SRE-900-K9

 

it had some app already installed on the sre so I have uninstalled that software.

 

I have configured the router like this

 

interface SM1/0

 ip unnumbered Vlan600

 service-module fail-open

 service-module ip address 10.10.160.2 255.255.255.0

 service-module ip default-gateway 10.10.160.1

!

!

interface Vlan600

 ip address 10.10.160.1 255.255.255.0

!

!

ip route 10.10.160.2 255.255.255.255 SM1/0

!

line 67

 no activation-character

 no exec

 transport preferred none

 transport input all

 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh

 stopbits 1

 

These are the interface status

 

BR2#sh ip int br

Interface                  IP-Address      OK? Method Status                Protocol

Embedded-Service-Engine0/0 unassigned      YES NVRAM  administratively down down    

GigabitEthernet0/0         unassigned      YES NVRAM  administratively down down    

GigabitEthernet0/1         unassigned      YES NVRAM  administratively down down    

GigabitEthernet0/2         unassigned      YES NVRAM  administratively down down    

Serial0/1/0                unassigned      YES NVRAM  up                    up      

Serial0/1/0.1              unassigned      YES unset  up                    up      

FastEthernet0/2/0          unassigned      YES unset  down                  down    

FastEthernet0/2/1          unassigned      YES unset  down                  down    

FastEthernet0/2/2          unassigned      YES unset  down                  down    

FastEthernet0/2/3          unassigned      YES unset  down                  down    

SM1/0                      10.10.160.1     YES unset  up                    up      

SM1/1                      unassigned      YES NVRAM  administratively down down    

Loopback0                  10.10.32.3      YES NVRAM  up                    up      

Virtual-Access1            10.10.33.130    YES NVRAM  up                    up      

Virtual-Access2            unassigned      YES unset  down                  down    

Virtual-Access3            10.10.33.130    YES NVRAM  up                    up      

Virtual-Template200        10.10.33.130    YES NVRAM  down                  down    

Vlan1                      unassigned      YES unset  down                  down    

Vlan600                    10.10.160.1     YES NVRAM  down                  down    

Vlan700                    10.10.170.1     YES NVRAM  down                  down    

BR2#

 

This is the service module status

 

BR2#service-module sm 1/0 status

Service Module is Cisco SM1/0

Service Module supports session via TTY line 67

Service Module is trying to recover from error

Service Module heartbeat-reset is enabled

Service Module is in fail open

Service Module status is not available

 

Module resource information:

  CPU Frequency: 1865 MHz

  Memory Size: 2530 MB

  Disk 0 Size: 500107 MB

  Disk 1 Size: 500107 MB

  Disk 2 Size: 2055 MB

 

No install/uninstall in progress

 

Localstore Info - (0 apps)

=====================

  Retrieving localstore information

 

This is the install cli

 

BR2#service-module sm 1/0 install url ftp://anonymous:anonymous@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg 

Proceed with installation? [no]: y

Loading cue-vm-k9.SPA.sme.8.6.12.pkg.install.sre !

[OK - 38933/4096 bytes]

   

   

Following languages are available for installation.

   

  #       SKU    Language Code           Language Name

------------------------------------------------------------

  1       ARA         ar_SA          CUE Voicemail Arabic

  2       DAN         da_DK          CUE Voicemail Danish

  3       DEU         de_DE          CUE Voicemail German

  4       ENG         en_GB          CUE Voicemail UK English

  5       ENU         en_US          CUE Voicemail US English

  6       ESO         es_CO          CUE Voicemail Latin American Spanish

  7       ESP         es_ES          CUE Voicemail European Spanish

  8       ESM         es_MX          CUE Voicemail Mexican Spanish

  9       FRC         fr_CA          CUE Voicemail Canadian French

 10       FRA         fr_FR          CUE Voicemail European French

 11       HUN         hu_HU          CUE Voicemail Hungarian

 12       ITA         it_IT          CUE Voicemail Italian

 13       HBR         iw_IL          CUE Voicemail Hebrew

 14       JPN         ja_JP          CUE Voicemail Japanese

 15       KOR         ko_KR          CUE Voicemail Korean

 16       NLD         nl_NL          CUE Voicemail Dutch

 17       NOR         no_NO          CUE Voicemail Norwegian

 18       PTB         pt_BR          CUE Voicemail Brazilian Portuguese

 19       PTG         pt_PT          CUE Voicemail Portuguese

 20       RUS         ru_RU          CUE Voicemail Russian

 21       SVE         sv_SE          CUE Voicemail Swedish

 22       TUR         tr_TR          CUE Voicemail Turkish

 23       CHS         zh_CN          CUE Voicemail Simplified Chinese (PRC)

 24       ZHH         zh_HK          CUE Voicemail Hong Kong Chinese

 25       CHT         zh_TW          CUE Voicemail Traditional Chinese (Taiwan)

   

   

You can install upto 5 language(s) on this platform.

Please select the language(s) you want to install by entering the language number(s)

Languages can be entered as comma separated or space separated list

Example: 1,3 would select 'CUE Voicemail Arabic' and 'CUE Voicemail German'

 

Enter languages:4

Following languages will be installed on the system:

CUE Voicemail UK English

Do you want to continue with the selected options?(y/n):y

BR2#serv                                                                                                 

BR2#service-module sm 1/0 status

Service Module is Cisco SM1/0

Service Module supports session via TTY line 67

Service Module is trying to recover from error

Service Module heartbeat-reset is enabled

Service Module is in fail open

Service Module status is not available

 

Module resource information:

  CPU Frequency: 1864 MHz

  Memory Size: 2530 MB

  Disk 0 Size: 500107 MB

  Disk 1 Size: 500107 MB

  Disk 2 Size: 2055 MB

 

Install of ftp://*****:*****@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg <http://10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg>  in progress

Install status : Waiting for RBIP registration

 

Localstore Info - (0 apps)

=====================

  Retrieving localstore information

 

BR2#

 

 

BR2#service-module sm 1/0 status

Service Module is Cisco SM1/0

Service Module supports session via TTY line 67

Service Module is trying to recover from error

Service Module heartbeat-reset is enabled

Service Module is in fail open

Service Module status is not available

 

Module resource information:

  CPU Frequency: 1864 MHz

  Memory Size: 2530 MB

  Disk 0 Size: 500107 MB

  Disk 1 Size: 500107 MB

  Disk 2 Size: 2055 MB

 

Install of ftp://*****:*****@10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg <http://10.10.150.2/cue-vm-k9.SPA.sme.8.6.12.pkg>  in progress

Install status : File cue-vm-k9.SPA.sme.8.6.12.key requested

 

Localstore Info - (0 apps)

=====================

  Retrieving localstore information

 

BR2#

 

then after about 20 mins the install aborts.

 

I can't session to the sre which is possibly the issue but I can't work out if the sre is in some sort of rommon as I can't connect.

 

Any pointers would be gratefully received.

 

 

-- 

Rgds Andy





 

-- 

Rgds Andy

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