[cisco-voip] Caller ID Manipulation

[Ben Amick]

So, I've discovered we have a very lax SIP provider who passes through all our ID signaling from our CUCM to the WAN without any modification - which while great for our external CID# mask, means that our internal caller ID names (Such as "HR Conference Room" and "John Smith") are being published out as our Caller ID names to any residential or other commercial callers (or anyone who has a cell phone with a caller ID app? Haven't tested that as I don't have access to one). I can change this myself, but it would require me to get rid of all our labeling and have everyone have generic internal CID, which is not preferable.

I've about to be on the verge of telling our SIP provider to change this to force to our company name across the board, but I was wondering if there was any way I could elect to enforce this on our CID myself, either on UCM or on our CUBE routers for all outbound calls. Globally would be fine, but optionally would be great if I could opt-out certain people that do our marketing and sales.

Ben Amick
Telecom Analyst




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