[cisco-voip] Panic Button Solution?

Mon Jan 30 18:58:05 EST 2017

Hi Lisa,

There is a company based in India that I have used in the past that I
believe have a product that meets your requirements.

http://www.parsec-tech.com/ProjectDocs/MARS%20Panic%20Button.pdf

I haven’t used this specific product before but used another (silent
monitoring) and was very impressed with the product and service.

Cheers

Nick

CCIE Collaboration #54108

On Mon, Jan 30, 2017 at 2:54 PM, Ryan Huff <ryanhuff at outlook.com> wrote:

> While this still in allows for 2-way communication; an interim solution
> until the Informacast server is available again (that is your best option)
> is to have the far end phone auto answer on speaker and do a local side
> route pattern with a unique steering digit.
>
> Outside of that and assuming you have network devices that could do it,
> you could on purpose, break the far end RTP network path; this would take
> some engineering to isolate it to one phone still allow the call setup
> (SIP) (would have to disable VAD / Silence suppression in CCM too which has
> its own implications) and honestly, would it be worth the investment in
> time and effort?
>
> How long until the upgrade on InformaCast Vs. how bad does it need done in
> totality now, or can you implement a 'sort of complete' solution like just
> having the far-end auto answer?
>
> Sent from my iPhone
>
> On Jan 30, 2017, at 4:36 PM, Ben Amick <bamick at HumanArc.com> wrote:
>
> Issue with intercom is it is strictly a 1:1 relationship, and would
> require a seemingly infinite number of sidecars on the campus police, as it
> requires the intercom button on both devices., at least in my experience.
> It also doesn’t establish a conversation, so you have no idea if anyone is
> actually listening on the other end.
>
>
>
> *Ben Amick*
>
> Telecom Analyst
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Monday, January 30, 2017 4:33 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Panic Button Solution?
>
>
>
>
>
> How about Intercom? From what I remember (and read below) it's a feature
> which automatically connects the caller to the recipient in whisper mode so
> that the called party hears everything but can't actually talk back until
> they initiate so. No ringing, auto-answer. I'm not sure if there is a
> one-to-one or one-to-many relationship and how that would work at the end
> unit. But that being said, that would be a problem with any solution.
> Multiple locations sending panic calls to one destination (campus police).
>
>
>
> If it were me, I'd investigate intercoms.
>
>
>
> http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/
> admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-
> services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-
> services-guide-100_chapter_0100011.html
>
>
> <http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html>
>
> Features and Services Guide for Cisco Unified ...
> <http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0100011.html>
>
> www.cisco.com
>
> Features and Services Guide for Cisco Unified Communications Manager,
> Release 10.0(1) -Intercom
>
>
>
>
>
> ---
>
> Lelio Fulgenzi, B.A.
>
> Senior Analyst, Network Infrastructure
>
> Computing and Communications Services (CCS)
>
> University of Guelph
>
>
>
> 519-824-4120 Ext 56354 <(519)%20824-4120>
>
> lelio at uoguelph.ca
>
> www.uoguelph.ca/ccs
>
> Room 037, Animal Science and Nutrition Building
>
> Guelph, Ontario, N1G 2W1
>
>
> ------------------------------
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Lisa
> Notarianni <lisa.notarianni at scranton.edu>
> *Sent:* Monday, January 30, 2017 4:18 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Panic Button Solution?
>
>
>
> Call Manager 10.5.2.12901-1
>
>
>
> I have a request from a department here at The University of Scranton to
> use a button on their phone as a panic button that would do the following:
>
> 1.       Automatically dial our Police department without a ring tone
>
> 2.       Provide one way communication to University Police so they can
> listen to the conversation to get an idea of the issue and then dispatch an
> officer
>
> It is important to have silence on the phone connection when the button is
> pressed
>
> I looked into PLAR but I don’t think it can be configured exactly this
> way.  We have a SingleWire server but it is in the process of being
> upgraded. So, before we install a physical panic button without a voice
> feature, we wondered if there were any other creative solutions.
>
> Thank you in advance -
>
> Lisa Notarianni
>
> [image: Lisa Notarianni Telecom Engineer]
>
>
>
>
>
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-- 
- Nick
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