[cisco-voip] Random DND?

Ben Amick bamick at HumanArc.com
Thu Jul 6 08:38:58 EDT 2017


Hey Guys,
Randomly have this issue, select users will report being in a DND status, in some cases with users that do not even have the DND feature configured in their softkey templates. I believe this may be connected to users putting themselves in DND via Jabber, but upon checking, their Jabber statuses are set to available or away. Anyone know what could be triggering this?


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