[cisco-voip] Reason codes
norm.nicholson at kitchener.ca
norm.nicholson at kitchener.ca
Wed Jun 14 13:58:44 EDT 2017
Is there a timer for the reason codes to be presented to agents or does it follow the wrap up code timer ?
Thanks
Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000
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