[cisco-voip] DX80 issues.

[naresh rathore]

is it necessary to active tftp service on cucm-sub? or



when i point it to cucmpub. i succesfuly downloaded the file using tftp. but when i pointed it to cucmsub, the file was 0byte, not successfully downloaded (because tftp is not enabled on cucmsub.



Regards



Naray


________________________________
From: bmeade90 at gmail.com <bmeade90 at gmail.com> on behalf of Brian Meade <bmeade90 at vt.edu>
Sent: Friday, June 16, 2017 11:38 AM
To: naresh rathore
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DX80 issues.

You can try restarting TFTP.  Also see if you can download the .loads file with a TFTP Client.

On Fri, Jun 16, 2017 at 2:13 AM, naresh rathore <nareh84 at hotmail.com<mailto:nareh84 at hotmail.com>> wrote:

hi,



I am facing two issues with DX80.



  1.  First, video call is not successful with DX80. when i check self view (while not on call).there is nothing. so i think there can be issue with the camera. video call is enabled on Device > Phone and between video and phone device pool, the codec is G711, maximum session bit rate for video calls: 384kbps, maximum session bit rate for immersive video calls: 1024kbps


      2. Second, is the upgrade (may be upgrade will resolve camera issue) . Currently DX80 is on android firmware and the required firmware is also android. I use ftp/sftp to upload the file on both cucm, on one cucm tftp service is active while on another cucm (sub), tftp is not active but i uploaded file on both of them and can see the .load file on tftp file management. but see the following status after upgrade (upgrade failed).


Registration:   Registered with Cisco Unified Communications Manager CUCM02
IPv4 Address:   x.x.x.x<http://10.163.167.14/>
Active Load ID: sipdx80.10-2-2-23
Inactive Load ID:       INVALID
Download Status:        Failed
Requested Load ID:      sipdx80.10-2-4-99
Download Server:        10.163.72.100
Inactive Load Failure Reason    File Not Found

Any suggestions.

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