[cisco-voip] UCCX 11.5(1)SU1 released

[Anthony Holloway]

So, I just hit this error too.

Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent to
Finesse I saw the error:


To fix it, I logged into CUIC and manually added the groups: Agents or
Supervisors to the appropriate Live Data reports.  Refresh the browser and
then it worked.

Example below:

Before Fixing It (You can see only Administrators could Exec/Read):
[image: image.png]

After:
[image: image.png]

On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

> And I had to reapply perms to all the reports… I don’t know whether I’m
> just special, but whatever update originally screwed up my CUIC perms (10.6
> or something there was a bug…) has haunted me ever since. I don’t suppose
> there is a script someone in TAC could run to reapply default perms to
> everything in CUIC??
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
> Network Engineer
> Direct Voice: 443.541.1518 <(443)%20541-1518>
>
> Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter
> <https://twitter.com/HelionTech> | LinkedIn
> <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> |
> G+ <https://plus.google.com/+Heliontechnologies/posts>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Matthew Loraditch
> *Sent:* Monday, April 10, 2017 7:58 AM
> *To:* Anthony Holloway <avholloway+cisco-voip at gmail.com>; Abhiram
> Kramadhati (akramadh) <akramadh at cisco.com>; Charles Goldsmith <
> wokka at justfamily.org>
>
>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCX 11.5(1)SU1 released
>
>
>
> So we’ve been having tons of fun with live data and such so I updated over
> the weekend, now in supervisor Team and Queue data I’ve got this:
>
>
> User does not have sufficient permissions for entity:
> C8E2DB0C10000140000000A40A4E5E6B (minimum permission required:
> PERMISSION_READ_EXEC)
>
>
>
>
>
> We are on Premium licensing… I’m digging around
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
> Network Engineer
> Direct Voice: 443.541.1518 <(443)%20541-1518>
>
> Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter
> <https://twitter.com/HelionTech> | LinkedIn
> <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> |
> G+ <https://plus.google.com/+Heliontechnologies/posts>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Anthony Holloway
> *Sent:* Saturday, April 1, 2017 1:21 PM
> *To:* Abhiram Kramadhati (akramadh) <akramadh at cisco.com>; Charles
> Goldsmith <wokka at justfamily.org>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] UCCX 11.5(1)SU1 released
>
>
>
> You're so awesome!
>
>
>
> On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh) <
> akramadh at cisco.com> wrote:
>
> Try it for yourself ;)
>
> Sent from my iPhone
>
>
> On 1 Apr 2017, at 9:00 pm, Charles Goldsmith <wokka at justfamily.org> wrote:
>
> Is this an April Fools joke?
>
>
>
>
>
> On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh) <
> akramadh at cisco.com> wrote:
>
> 11.5(1)SU1 is now on CCO.
>
>
>
> UCCX:
> https://software.cisco.com/download/release.html?i=!y&mdfid=286309734&softwareid=280840578&release=11.5(1)SU1&os=
>
>
> SM:
> https://software.cisco.com/download/release.html?i=!y&mdfid=283613136&softwareid=283812550&release=11.5(1)SU1&os=
>
>
>
> Details:
> https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative
>
>
>
> Regards,
>
> Abhiram Kramadhati
>
> Technical Solutions Manager, CCBU
>
> CCIE Collaboration # 40065
>
>
>
>
>
>
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>
>
>
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