[cisco-voip] UCCX 11.5(1)SU1 released

[Anthony Holloway]

I spoke too soon, the Historical Reports are also missing permissions.

Before:
[image: image.png]
After:
[image: image.png]

On Sat, Jun 17, 2017 at 7:27 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> So, I just hit this error too.
>
> Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent
> to Finesse I saw the error:
>
>
> To fix it, I logged into CUIC and manually added the groups: Agents or
> Supervisors to the appropriate Live Data reports.  Refresh the browser and
> then it worked.
>
> Example below:
>
> Before Fixing It (You can see only Administrators could Exec/Read):
> [image: image.png]
>
> After:
> [image: image.png]
>
> On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:
>
>> And I had to reapply perms to all the reports… I don’t know whether I’m
>> just special, but whatever update originally screwed up my CUIC perms (10.6
>> or something there was a bug…) has haunted me ever since. I don’t suppose
>> there is a script someone in TAC could run to reapply default perms to
>> everything in CUIC??
>>
>>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>> Network Engineer
>> Direct Voice: 443.541.1518 <(443)%20541-1518>
>>
>> Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter
>> <https://twitter.com/HelionTech> | LinkedIn
>> <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home>
>> | G+ <https://plus.google.com/+Heliontechnologies/posts>
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>> Behalf Of *Matthew Loraditch
>> *Sent:* Monday, April 10, 2017 7:58 AM
>> *To:* Anthony Holloway <avholloway+cisco-voip at gmail.com>; Abhiram
>> Kramadhati (akramadh) <akramadh at cisco.com>; Charles Goldsmith <
>> wokka at justfamily.org>
>>
>>
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] UCCX 11.5(1)SU1 released
>>
>>
>>
>> So we’ve been having tons of fun with live data and such so I updated
>> over the weekend, now in supervisor Team and Queue data I’ve got this:
>>
>>
>> User does not have sufficient permissions for entity:
>> C8E2DB0C10000140000000A40A4E5E6B (minimum permission required:
>> PERMISSION_READ_EXEC)
>>
>>
>>
>>
>>
>> We are on Premium licensing… I’m digging around
>>
>>
>>
>> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>> Network Engineer
>> Direct Voice: 443.541.1518 <(443)%20541-1518>
>>
>> Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter
>> <https://twitter.com/HelionTech> | LinkedIn
>> <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home>
>> | G+ <https://plus.google.com/+Heliontechnologies/posts>
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Anthony Holloway
>> *Sent:* Saturday, April 1, 2017 1:21 PM
>> *To:* Abhiram Kramadhati (akramadh) <akramadh at cisco.com>; Charles
>> Goldsmith <wokka at justfamily.org>
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] UCCX 11.5(1)SU1 released
>>
>>
>>
>> You're so awesome!
>>
>>
>>
>> On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh) <
>> akramadh at cisco.com> wrote:
>>
>> Try it for yourself ;)
>>
>> Sent from my iPhone
>>
>>
>> On 1 Apr 2017, at 9:00 pm, Charles Goldsmith <wokka at justfamily.org>
>> wrote:
>>
>> Is this an April Fools joke?
>>
>>
>>
>>
>>
>> On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh) <
>> akramadh at cisco.com> wrote:
>>
>> 11.5(1)SU1 is now on CCO.
>>
>>
>>
>> UCCX:
>> https://software.cisco.com/download/release.html?i=!y&mdfid=286309734&softwareid=280840578&release=11.5(1)SU1&os=
>>
>>
>> SM:
>> https://software.cisco.com/download/release.html?i=!y&mdfid=283613136&softwareid=283812550&release=11.5(1)SU1&os=
>>
>>
>>
>> Details:
>> https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative
>>
>>
>>
>> Regards,
>>
>> Abhiram Kramadhati
>>
>> Technical Solutions Manager, CCBU
>>
>> CCIE Collaboration # 40065
>>
>>
>>
>>
>>
>>
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>> _______________________________________________
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>>
>>
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