[cisco-voip] UCCX 11.5(1)SU1 released

[Anthony Holloway]

Aaaaaand, one more.  Any Supervisor who was also assigned the Reporting
Role, lost their Supervisor Group, so the Finesse Gadgets were showing the
permissions issue still.  Fun times.



On Sat, Jun 17, 2017 at 7:34 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> I spoke too soon, the Historical Reports are also missing permissions.
>
> Before:
> [image: image.png]
> After:
> [image: image.png]
>
> On Sat, Jun 17, 2017 at 7:27 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> So, I just hit this error too.
>>
>> Upgrade was from 10.5(1) to 11.5(1)SU1ES01 and upon first login as Agent
>> to Finesse I saw the error:
>>
>>
>> To fix it, I logged into CUIC and manually added the groups: Agents or
>> Supervisors to the appropriate Live Data reports.  Refresh the browser and
>> then it worked.
>>
>> Example below:
>>
>> Before Fixing It (You can see only Administrators could Exec/Read):
>> [image: image.png]
>>
>> After:
>> [image: image.png]
>>
>> On Mon, Apr 10, 2017 at 7:22 AM Matthew Loraditch <
>> MLoraditch at heliontechnologies.com> wrote:
>>
>>> And I had to reapply perms to all the reports… I don’t know whether I’m
>>> just special, but whatever update originally screwed up my CUIC perms (10.6
>>> or something there was a bug…) has haunted me ever since. I don’t suppose
>>> there is a script someone in TAC could run to reapply default perms to
>>> everything in CUIC??
>>>
>>>
>>>
>>> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>>> Network Engineer
>>> Direct Voice: 443.541.1518 <(443)%20541-1518>
>>>
>>> Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter
>>> <https://twitter.com/HelionTech> | LinkedIn
>>> <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home>
>>> | G+ <https://plus.google.com/+Heliontechnologies/posts>
>>>
>>>
>>>
>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On
>>> Behalf Of *Matthew Loraditch
>>> *Sent:* Monday, April 10, 2017 7:58 AM
>>> *To:* Anthony Holloway <avholloway+cisco-voip at gmail.com>; Abhiram
>>> Kramadhati (akramadh) <akramadh at cisco.com>; Charles Goldsmith <
>>> wokka at justfamily.org>
>>>
>>>
>>> *Cc:* cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] UCCX 11.5(1)SU1 released
>>>
>>>
>>>
>>> So we’ve been having tons of fun with live data and such so I updated
>>> over the weekend, now in supervisor Team and Queue data I’ve got this:
>>>
>>>
>>> User does not have sufficient permissions for entity:
>>> C8E2DB0C10000140000000A40A4E5E6B (minimum permission required:
>>> PERMISSION_READ_EXEC)
>>>
>>>
>>>
>>>
>>>
>>> We are on Premium licensing… I’m digging around
>>>
>>>
>>>
>>> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
>>> Network Engineer
>>> Direct Voice: 443.541.1518 <(443)%20541-1518>
>>>
>>> Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter
>>> <https://twitter.com/HelionTech> | LinkedIn
>>> <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home>
>>> | G+ <https://plus.google.com/+Heliontechnologies/posts>
>>>
>>>
>>>
>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Anthony Holloway
>>> *Sent:* Saturday, April 1, 2017 1:21 PM
>>> *To:* Abhiram Kramadhati (akramadh) <akramadh at cisco.com>; Charles
>>> Goldsmith <wokka at justfamily.org>
>>> *Cc:* cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] UCCX 11.5(1)SU1 released
>>>
>>>
>>>
>>> You're so awesome!
>>>
>>>
>>>
>>> On Sat, Apr 1, 2017 at 11:07 AM Abhiram Kramadhati (akramadh) <
>>> akramadh at cisco.com> wrote:
>>>
>>> Try it for yourself ;)
>>>
>>> Sent from my iPhone
>>>
>>>
>>> On 1 Apr 2017, at 9:00 pm, Charles Goldsmith <wokka at justfamily.org>
>>> wrote:
>>>
>>> Is this an April Fools joke?
>>>
>>>
>>>
>>>
>>>
>>> On Sat, Apr 1, 2017 at 8:44 AM, Abhiram Kramadhati (akramadh) <
>>> akramadh at cisco.com> wrote:
>>>
>>> 11.5(1)SU1 is now on CCO.
>>>
>>>
>>>
>>> UCCX:
>>> https://software.cisco.com/download/release.html?i=!y&mdfid=286309734&softwareid=280840578&release=11.5(1)SU1&os=
>>>
>>>
>>> SM:
>>> https://software.cisco.com/download/release.html?i=!y&mdfid=283613136&softwareid=283812550&release=11.5(1)SU1&os=
>>>
>>>
>>>
>>> Details:
>>> https://communities.cisco.com/community/partner/collaboration/contactcenter/blog/2016/12/18/uccx--issues-technotes-and-everything-else-a-cisco-bu-initiative
>>>
>>>
>>>
>>> Regards,
>>>
>>> Abhiram Kramadhati
>>>
>>> Technical Solutions Manager, CCBU
>>>
>>> CCIE Collaboration # 40065
>>>
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
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>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
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