[cisco-voip] CUBE: SIP timeout for re-registeration

[Sreekanth]

Have you set options keepalives on?

Keep debug ccsip message and debug ccsip non-call messages on and log them
to the buffer or a syslog server.

When the issue happens check the logging to see if a 200 ok is missing from
the provider side causing the cube to mark the trunk as down.

On Jun 27, 2017 11:18 AM, "naresh rathore" <nareh84 at hotmail.com> wrote:

hi,



it happens couple of times that i've been reported the incoming and
outgoing calls are not working. when i checked, the SIP trunk was down.
when i spoke to service provider , they always say that everything is
normal from their end. and after an hour or so the trunk usually comes back
up. i have following queries.




   1. is there a timeout which we can set so that CUBE refresh the sip
   trunk more frequently. i think once the sip trunk is down, it tries to
   re-establish the trunk after 60 minutes or so.
   2. how to proceed and troubleshoot this issue when the Service provider
   is not willing to corporate.



Regards


Naray


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