[cisco-voip] CUBE: SIP timeout for re-registeration

[naresh rathore]

following command is configured on the router


voice-class sip options-keepalive up-interval 5 down-interval 10 retry 2




________________________________
From: Sreekanth <sknth.n at gmail.com>
Sent: Tuesday, June 27, 2017 12:00 PM
To: naresh rathore
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] CUBE: SIP timeout for re-registeration

Have you set options keepalives on?

Keep debug ccsip message and debug ccsip non-call messages on and log them to the buffer or a syslog server.

When the issue happens check the logging to see if a 200 ok is missing from the provider side causing the cube to mark the trunk as down.

On Jun 27, 2017 11:18 AM, "naresh rathore" <nareh84 at hotmail.com<mailto:nareh84 at hotmail.com>> wrote:

hi,



it happens couple of times that i've been reported the incoming and outgoing calls are not working. when i checked, the SIP trunk was down. when i spoke to service provider , they always say that everything is normal from their end. and after an hour or so the trunk usually comes back up. i have following queries.



  1.  is there a timeout which we can set so that CUBE refresh the sip trunk more frequently. i think once the sip trunk is down, it tries to re-establish the trunk after 60 minutes or so.
  2.  how to proceed and troubleshoot this issue when the Service provider is not willing to corporate.


Regards


Naray

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