[cisco-voip] Jabber voicemail issue only on IPhone

[Anthony Holloway]

Huh, maybe I'm not recalling correctly, but I can't say that I've ever had
to set the Digest user on the TCT before and voicemail works just fine.
Since when did we start needing to do this step?

Also, since when did the TCT device have a relationship with the voice mail
service profile assigned to the user?  What if he didn't have a TCT device
because he didn't want to burn the license, but needed Jabber on his iPhone
anyway?

I think Naresh should generate a problem report on the Jabber client after
attempting to access his voice messages and then look at the logs.

On Thu, Mar 23, 2017 at 4:34 AM Ryan Huff <ryanhuff at outlook.com> wrote:

> In the TCT device profile for the Jabber iPhone; please verify that
> "Digest User" under "Protocol Specific Information" is set to the correct
> owning user and "Enable Sip Digest Authentication" is set to "Enable" under
> "Product Specific Configuration Layout".
>
> Thanks,
>
> Ryan
>
> On Mar 23, 2017, at 2:42 AM, naresh rathore <nareh84 at hotmail.com> wrote:
>
> hi All,
>
>
>
> when i login jabber from my desktop/laptop, i can access voicemail without
> any issue. but if i login via IPhone the voicemail service keep
> reconnecting and gives the following error.
>
>
>
> "cannot connect to voicemail server. check your network settings.
> Reconnect"
>
>
>
> I face this issue when i connect either internally (wifi) or via mobile
> data. please suggest what could be the cause of this issue.
>
>
> CUCM: 11.5.1.11900-26
>
>
>
> Regards
>
>
>
> Naray
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20170323/6dac4d60/attachment.html>