[cisco-voip] Question about Error reporting on 88XX handsets
Chad Burnham
cburnham at du.edu
Sat Mar 25 09:20:14 EDT 2017
HI,
We are looking at using the built in error reporting function (on 8845s in our case).
Currently we are seeing errors on attempts to send the error logs from the phone outward:
This is happening with on both LAN and MRA registered phones:
Here is what we see on an MRA registered unit/example
https://goo.gl/photos/f7yNCYcEfvCC87HDA
Here is what we see on on-campus phone
https://goo.gl/photos/9N15Q953K98cLfC78
Does anyone have any insight on where these uploaded reports go and how they get from the handsets out to where by default?
Do they attempt to use SMTP or rather some sort of file copy protocol? Are they placed then on the call manger or where? Any configuration options?
Thanks,
Chad
Director of Telecommunications
University Technology Services
University of Denver
2100 S. High St. #106
Denver, CO 80208
SIP URI = chad.burnham at du.edu<mailto:chad.burnham at du.edu>
Desk Phone: 303-871-4441
Mobile Phone: 303-520-5657
https://du.webex.com/join/cburnham
https://udenver.zoom.us/my/cburnham
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