[cisco-voip] AA on CUC question

Ahmed Abd EL-Rahman Ahmed.Rahman at bmbgroup.com
Tue Mar 28 06:15:22 EDT 2017


Clear, many thanks, one more question please, during no working hours I need the caller to record a message so I have created a dummy user for that purpose but what I need is that this VMB extension can be reached from any other extensions (even extensions without mailboxes) to listen to the recorded messages, so how can this be done?

I did it before using CUE as per the below option:
[cid:image001.png at 01D2A7C5.52EC4EE0]

But I can’t find how to do the same using CUC.







Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer

From: bmeade90 at gmail.com [mailto:bmeade90 at gmail.com] On Behalf Of Brian Meade
Sent: Tuesday, March 28, 2017 6:27 AM
To: Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] AA on CUC question

You have 3 Call Handlers in this kind of setup usually.  One that does the time of day check then a separate open call handler and separate closed call handler.

Only set a schedule on the time of day call handler and have open greeting play nothing then send call to open call handler.  For closed greeting on time of day call handler, have it play nothing and go to closed call handler.

On Mar 27, 2017 5:48 PM, "Ahmed Abd EL-Rahman" <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>> wrote:
Hi Gents,

I have a question regarding auto attendant configurations on Unity connection, I have configured AA call handlers and it is working just fine but I have a request to configure auto attendant that has different behaviors based on working hours/non-working hours’ time of the day.

Taking into consideration that a single system call handler can only be assigned to a single schedule, and also no two call handlers can have the same triggering extension.

So my question is how to implement this behavior using CUC call handlers ?






Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer


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