[cisco-voip] Fwd: Prime Collaboration Assurance and Analytics 11.5 MOS unavailable and codec 90 ?

[Dave Wolgast]

On Tue, Nov 21, 2017 at 10:52 AM Dave Wolgast <dwolgast at gmail.com> wrote:

> The 7841s use a metric called Severely Concealed Seconds Ratio (SCSR). See
> this white paper for a description:
> https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-collaboration/white-paper-c11-735409.html
>
> Basically the percentage of time that the call had poor quality. A SCSR of
> >4 (4% of the time, there was "concealment"... lower is better) tends to be
> considered unacceptable.
>

Mea culpa. The table in the linked white paper says that for calls >=20
seconds, 7% should be considered the threshhold for poor quality. 4% was in
internal measure we were using for this client.
-- 
Dave Wolgast
Livonia, NY
585.402.3375 <(585)%20402-3375>
-- 
Dave Wolgast
Livonia, NY
585.402.3375
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