[cisco-voip] Office 365 and Unity Connection

[Matthew Loraditch]

So we had to set our domain to be our onmicrosoft.com domain and also make sure your impersonation account is a non-sso account if you use sso with O365.
If you don't know that stuff your 365 admins should, every tenant has an onmicrosoft domain and you should have backdoor accounts for non sso access.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Terry Oakley
Sent: Tuesday, October 3, 2017 4:38 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Office 365 and Unity Connection

We have just moved from on premise Exchange (2007) to a hybrid environment with Office 365.   We are in the process of moving from Exchange UM to Unity Connection (11.x).   Is there anyone out there that has successfully found a solution?    We have followed a number of documents (all Unity Connection 9 or older) and so far have been unable to get the Unified Messaging Service to complete a Test connection.    Here is our setup


Our setup is like this:  (user name removed for paste)

[cid:image001.png at 01D33C66.BEB96C30]

We have created the impersonation account on the Office 365 environment and given it the permissions but still cannot connect.     If you have any information that would be most helpful.

Thanks

Terry


Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034

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