[cisco-voip] AXL or SQL to run a CTI Search like RTMT? (Nick Barnett)

[Nick Barnett]

Sorry, should have mentioned... we're on UCCE, not CCX. I've seen this
problem at other places using 8.6, but we're using 10.0 right now and it's
still happening.

I've made some good progress since submitting my question earlier. The data
that I need is in risdb, but that sucks for automation, so now I'm digging
into the risport70 api, and it looks to be exactly what I"m looking for.

WSDL: https://<servername>:8443/realtimeservice/services/RisPort70?wsdl
Api info:
https://developer.cisco.com/site/sxml/documents/api-reference/risport/
some more confusing info:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/devguide/9_0_1/xmldev-901/serviceability.html#wp1146216

After pulling that wsdl into SOAPUI, I'm able to query against a specific
DN and get back "some info"  Working on what that info actually is and
waiting for another broken user to show up so I can get good before/after
grabs of both RTMT and API.


On Thu, Oct 26, 2017 at 12:34 PM, Pawlowski, Adam <ajp26 at buffalo.edu> wrote:

> I use the AXL "getLine" function to return associatedDevices block - that
> will tell you what devices are on any given line.
>
> I am not sure if that will apply to CTI devices but I'm sure that would
> work for you.
>
> You can use AXL to handle device associations, but, just keep in mind that
> as far as I am aware you tell it what the associations are to be when you
> run the command - it doesn't work on an add/subtract basis. That would be a
> good way to accidentally break the rmjtapi user.
>
> Is this some new bug for CCX? We use Extension Mobility on 11.5 and have
> not run into that yet.
>
> Adam
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