[cisco-voip] Cisco MediaSense get old recording calls

[Chris Ward (chrward)]

Hi Claiton,

MediaSense comes with default pruning settings that deletes older recordings based on age or available disk space. Are your settings set to 30 days? If so, those recordings have been deleted. Cisco doesn’t have any way to recover deleted recordings.

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Chris Ward
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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Claiton Campos
Sent: Friday, October 27, 2017 1:52 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco MediaSense get old recording calls

Hello everyone,
I have a call recording environment being performed by MediaSense, but I can not
search for calls that have been recorded for more than 30 days. All calls are recorded in
local disk of MediaSense. Does anyone know how to rescue these files?

Best Regards,
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