[cisco-voip] Cisco MediaSense get old recording calls

[Claiton Campos]

Hi Chris,
The setting is for 365 days, as shown in the image below.

[image: Imagem inline 1]

Best Regards,

2017-10-30 14:35 GMT-02:00 Chris Ward (chrward) <chrward at cisco.com>:

> Hi Claiton,
>
>
>
> MediaSense comes with default pruning settings that deletes older
> recordings based on age or available disk space. Are your settings set to
> 30 days? If so, those recordings have been deleted. Cisco doesn’t have any
> way to recover deleted recordings.
>
>
>
> [image: logo_Grey]
>
>
>
> *Chris Ward*
>
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> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Claiton Campos
> *Sent:* Friday, October 27, 2017 1:52 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Cisco MediaSense get old recording calls
>
>
>
> Hello everyone,
>
> I have a call recording environment being performed by MediaSense, but I
> can not
>
> search for calls that have been recorded for more than 30 days. All calls
> are recorded in
>
> local disk of MediaSense. Does anyone know how to rescue these files?
>
>
>
> Best Regards,
>
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