[cisco-voip] OT: Add move change

[Scott Voll]

What is out there?

I need an app that user can log into(security person in the building).  Say
that user A needs to change extension from 3456 to 7890.  Zero out of VM
changes from 1234 to 4567.  user needs to be a part of hunt group xyz.  or
new user Z needs to have a softphone created. or user needs to be able to
record.

This information needs to also tie into our AD to populate the information.

now if they program can also do the tasks, even better.

I was just wondering what other companies use.  We just tend to have a lot
of movement around the company.

TIA

Scott




On Wed, Sep 6, 2017 at 9:12 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>
>
> The question I have surrounding this is do you swap mac addresses or do
> you do a super copy then delete old one?
>
>
>
> There are many apps out there, both Cisco and third party, that are tied
> to the MAC address of the user’s phone.
>
>
>
> We’ve seen swapping MAC addresses out is simple and makes sense for most
> Cisco apps, but for those third party apps that synchronize databases via
> AXL, it can cause havoc.
>
>
>
> I’m leaning towards updating our MAC process to use supercopy and delete
> old phones as required in secondary systems.
>
>
>
>
>
>
>
> ---
>
> Lelio Fulgenzi, B.A.
>
> Senior Analyst, Network Infrastructure
>
> Computing and Communications Services (CCS)
>
> University of Guelph
>
>
>
> 519-824-4120 Ext 56354 <(519)%20824-4120>
>
> lelio at uoguelph.ca
>
> www.uoguelph.ca/ccs
>
> Room 037, Animal Science and Nutrition Building
>
> Guelph, Ontario, N1G 2W1
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Scott Voll
> *Sent:* Wednesday, September 06, 2017 11:10 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] OT: Add move change
>
>
>
> What do other use for add, moves and changes to there environments?
>
>
>
> We have a home grown app that is not working well, to notify Telecom group
> about changes to the phones, new users, configuration changes, etc.
>
>
>
> Does anyone know of any can'd or cloud based software?  Are there any that
> interface with Cisco to automate the process via AXL / SOAP?
>
>
>
> Just putting my feelers out to see what is available.
>
>
>
> Thanks
>
>
>
> Scott
>
>
>
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>
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