[cisco-voip] Adding custom entries to the Unity directory?

[Ben Amick]

Hey, running 9.1 here, I was recently asked if we could add our helpdesk number into the search by name directory in Unity - We do have a box in there for helpdesk, but the actual line for our helpdesk extension is tied to a call handler for the prompt. Is there any way we can add an entry into the unity directory to allow this to be searched for?

Ben Amick
Unified Communications Analyst



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