[cisco-voip] 500 series headsets

Anthony Holloway avholloway+cisco-voip at gmail.com
Fri Apr 13 10:33:39 EDT 2018


Seems like most of the complaints so far are on features for the price, as
compared to established headset vendors out there.  When has Cisco ever
been the cheaper option?  Seriously, when?  I've always thought of Cisco as
the higher cost option, but maybe that's a perception that is incorrect.

On Fri, Apr 13, 2018 at 9:29 AM Ryan Ratliff (rratliff) <rratliff at cisco.com>
wrote:

> I’m using a 532 with a DX80 and have been pretty happy with it.  I’ve
> gotten good feedback on audio quality and background noise as well.
>
> For those not on CUG these are the headsets.
>
> https://www.cisco.com/c/en/us/products/collaboration-endpoints/headset-500-series/index.html
>
>
> -Ryan
>
> On Apr 13, 2018, at 9:56 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>
> I played around with them at Enterprise Connect.  They seemed pretty nice
> especially with the phone menu integration to adjust settings and test
> audio.  I wasn't a fan of how small the in-call indicator is.  I think they
> should have made that a full ring.
>
> Having the deep integration into Jabber and the phones will be really
> nice, but I've heard they are going to open this up to other headset
> vendors as well in the future most likely.
>
> For softphones, I always have customers complaining of different software
> taking control of the headset and breaking audio for CIPC/Jabber.  If this
> can address those issues, it's definitely worth the premium price point and
> will help me to start pushing customers more towards softphones.
>
> On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>>
>> For those of you with collab user group memberships... an interesting
>> thread on the new headsets
>>
>>
>> Cisco Series 500 Headsets
>>
>> *Collaboration Customer Connection (members only)* - View the full
>> discussion <https://communities.cisco.com/message/287567#287567>
>>
>> Sent from my iPhone
>>
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>>
>>
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