[cisco-voip] 8865 + KEM + Video Calls

Jeremy Bresley brez at brezworks.com
Fri Aug 10 14:54:38 EDT 2018 

To clarify, there's actually 3 different 8800 KEMs.
The original (CP-BEKEM=) is the single screen straight model.
The 8851/8861 KEM (CP8800-A-KEM=) is the dual-screen straight model.
The 8865 KEM (CP-8800-V-KEM=) is the dual-screen tilted model (matching 
the bend in the 8845/65).

The A-KEM and V-KEM do require newer phone loads to be supported.  The 
BEKEM is supported on older firmware than you want to be using in 
production anymore.

Jeremy

On 8/10/18 14:46, Matthew Loraditch wrote:
>
> I have a feeling that’s for the new model. The BEKEM model existed 
> long before 12.x did but you never know!
>
> 	
> Matthew Loraditch​
> Sr. Network Engineer
>
> p: *443.541.1518* <tel:443.541.1518>
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>  | 	e: *MLoraditch at heliontechnologies.com* 
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> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Sent:* Friday, August 10, 2018 2:45 PM
> *To:* Matthew Loraditch <MLoraditch at heliontechnologies.com>
> *Cc:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] 8865 + KEM + Video Calls
>
> I just noticed that there is a requirement in the accessories guide to 
> be running 12.0(1) firmware when using the KEM.
>
> "The Cisco IP Phone 8851/8861 Key Expansion Module and the Cisco IP 
> Phone 8865 Key Expansion Module require firmware release 12.0(1) or 
> later, and Cisco Unified Communications Manager 10.5(2) or later to 
> function."
>
> Source: 
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00
>
> And this phone is running 11.7(1).  Let me get that upgraded quick and 
> re-test.
>
> On Fri, Aug 10, 2018 at 1:40 PM Anthony Holloway 
> <avholloway+cisco-voip at gmail.com 
> <mailto:avholloway%2Bcisco-voip at gmail.com>> wrote:
>
>     The module is the single LCD flat one, not the dual screen angled
>     one.  The module in CUCM is listed as "BEKEM 36-Button Line
>     Expansion Module" as opposed to "CP-8800-Video 28 Button Key
>     Expansion Module" or even "CP-8800-Audio 28 Button Key Expansion
>     Module"
>
>     Interestingly, I have both an 11.5(1)SU3 and an 11.5(1)SU4
>     deployment to look at, and the SU3 one doesn't have the newer KEM
>     selections in the drop down, but the SU4 one does.  So, you would
>     think that the SU4 Release Notes would mention it, but there's
>     nothing in there.
>
>     I'd be surprised if the module itself is causing the phone to
>     negotiate video or not, but I suppose Cisco does like to keep us
>     on our toes.
>
>     On Fri, Aug 10, 2018 at 11:30 AM Matthew Loraditch
>     <MLoraditch at heliontechnologies.com
>     <mailto:MLoraditch at heliontechnologies.com>> wrote:
>
>         The CP-BEKEM or the newer one? I’m speculating based on the
>         way the newer one is listed as a video expansion module in
>         some places you need the newer one..
>
>         	
>
>         *Matthew Loraditch**​*
>
>         *Sr. Network Engineer*
>
>         p:*443.541.1518* <tel:443.541.1518>
>
>         w:*www.heliontechnologies.com*
>         <http://www.heliontechnologies.com/>
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>         	
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>          |
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>         	
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>         e:*MLoraditch at heliontechnologies.com*
>         <mailto:MLoraditch at heliontechnologies.com>
>
>
>         <https://facebook.com/heliontech>
>
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>         	
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>         <https://facebook.com/heliontech>
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>         	
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>         <https://facebook.com/heliontech>
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>
>         <https://facebook.com/heliontech>
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>
>         *From:cisco-voip <_cisco-voip-bounces at puck.nether.net_> On
>         Behalf Of Anthony Holloway
>         Sent:Friday, August 10, 2018 12:13 PM
>         To:Cisco VoIP Group <_cisco-voip at puck.nether.net_>
>         Subject:[cisco-voip] 8865 + KEM + Video
>         Calls<https://facebook.com/heliontech>*
>
>         <https://facebook.com/heliontech>
>
>         I have a use case on an 8865 with the KEM, and a Line
>         configured per the usual setup.  If that line is on the phone
>         itself, I can call it, and get video to establish.  If I move
>         the line to the KEM, I can call it, but get audio
>         only.<https://facebook.com/heliontech>
>
>         <https://facebook.com/heliontech>
>
>         Is that working as designed, a configuration miss on my part,
>         or a defect?<https://facebook.com/heliontech>
>
>         <https://facebook.com/heliontech>
>
>         Unfortunately, I don't have access to many expansion modules
>         (none actually), so testing different setups/firmware versions
>         is not possible.<https://facebook.com/heliontech>
>
>         <https://facebook.com/heliontech>
>
>         Thanks in advanced.<https://facebook.com/heliontech>
>
>
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