[cisco-voip] 8865 + KEM + Video Calls

Fri Aug 10 16:59:41 EDT 2018

As far as you know Jeremy, is the "Video" in the name of the KEM for the
8865, just a description, and not necessarily a capability?  I cannot
imagine why the KEM would have caps, but you never know.

On Fri, Aug 10, 2018 at 1:55 PM Jeremy Bresley <brez at brezworks.com> wrote:

> To clarify, there's actually 3 different 8800 KEMs.
> The original (CP-BEKEM=) is the single screen straight model.
> The 8851/8861 KEM (CP8800-A-KEM=) is the dual-screen straight model.
> The 8865 KEM (CP-8800-V-KEM=) is the dual-screen tilted model (matching
> the bend in the 8845/65).
>
> The A-KEM and V-KEM do require newer phone loads to be supported.  The
> BEKEM is supported on older firmware than you want to be using in
> production anymore.
>
> Jeremy
> On 8/10/18 14:46, Matthew Loraditch wrote:
>
> I have a feeling that’s for the new model. The BEKEM model existed long
> before 12.x did but you never know!
>
>
>
> Matthew Loraditch
> Sr. Network Engineer
> p: *443.541.1518* <443.541.1518>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>  |
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
> [image: Facebook] <https://facebook.com/heliontech>
> [image: Twitter] <https://twitter.com/heliontech>
> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
> [image: Helion joins Automotive CX Summit]
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> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> <avholloway+cisco-voip at gmail.com>
> *Sent:* Friday, August 10, 2018 2:45 PM
> *To:* Matthew Loraditch <MLoraditch at heliontechnologies.com>
> <MLoraditch at heliontechnologies.com>
> *Cc:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] 8865 + KEM + Video Calls
>
>
>
> I just noticed that there is a requirement in the accessories guide to be
> running 12.0(1) firmware when using the KEM.
>
>
>
> "The Cisco IP Phone 8851/8861 Key Expansion Module and the Cisco IP Phone
> 8865 Key Expansion Module require firmware release 12.0(1) or later, and
> Cisco Unified Communications Manager 10.5(2) or later to function."
>
> Source:
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00
>
>
>
> And this phone is running 11.7(1).  Let me get that upgraded quick and
> re-test.
>
>
>
> On Fri, Aug 10, 2018 at 1:40 PM Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> The module is the single LCD flat one, not the dual screen angled one.
> The module in CUCM is listed as "BEKEM 36-Button Line Expansion Module" as
> opposed to "CP-8800-Video 28 Button Key Expansion Module" or even
> "CP-8800-Audio 28 Button Key Expansion Module"
>
>
>
> Interestingly, I have both an 11.5(1)SU3 and an 11.5(1)SU4 deployment to
> look at, and the SU3 one doesn't have the newer KEM selections in the drop
> down, but the SU4 one does.  So, you would think that the SU4 Release Notes
> would mention it, but there's nothing in there.
>
>
>
> I'd be surprised if the module itself is causing the phone to negotiate
> video or not, but I suppose Cisco does like to keep us on our toes.
>
>
>
>
>
> On Fri, Aug 10, 2018 at 11:30 AM Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:
>
> The CP-BEKEM or the newer one? I’m speculating based on the way the newer
> one is listed as a video expansion module in some places you need the newer
> one..
>
>
>
>
>
> *Matthew Loraditch***
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>
>  |
>
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
>
>
> <https://facebook.com/heliontech>
>
> <https://facebook.com/heliontech>
>
> <https://facebook.com/heliontech>
>
> <https://facebook.com/heliontech>
>
>
>
>
> *From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of
> Anthony Holloway Sent: Friday, August 10, 2018 12:13 PM To: Cisco VoIP
> Group <cisco-voip at puck.nether.net> Subject: [cisco-voip] 8865 + KEM + Video
> Calls <https://facebook.com/heliontech>*
>
>   <https://facebook.com/heliontech>
>
> I have a use case on an 8865 with the KEM, and a Line configured per the
> usual setup.  If that line is on the phone itself, I can call it, and get
> video to establish.  If I move the line to the KEM, I can call it, but get
> audio only. <https://facebook.com/heliontech>
>
>   <https://facebook.com/heliontech>
>
> Is that working as designed, a configuration miss on my part, or a defect?
> <https://facebook.com/heliontech>
>
>   <https://facebook.com/heliontech>
>
> Unfortunately, I don't have access to many expansion modules (none
> actually), so testing different setups/firmware versions is not possible.
> <https://facebook.com/heliontech>
>
>   <https://facebook.com/heliontech>
>
> Thanks in advanced. <https://facebook.com/heliontech>
>
>
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