[cisco-voip] 8851 call with headset and ahndest

[Lelio Fulgenzi]

I’m going to miss this.

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Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Reto Gassmann
Sent: Friday, August 17, 2018 6:59 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 8851 call with headset and ahndest

Hallo Group

We are currently changing our old 7960 phones to 8851.
With the old phones it was possible to use the headset and the handset at the same time. So it was possible to coach new workers during a call.
Now with the 8851 this is no longer possible. Only headset or handset.
Is there a setting to change that or does anyone know an other solution?

Thanks Reto
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